Strategic Provider Network Relations Lead

Judi Health, LLC; Charlotte (NC); Hybrid; USD 106,000 - 132,000; Full time

Job summary

Judi Health, LLC in Charlotte, NC is seeking a Medical Network Provider Relations Manager to develop and strengthen relationships with healthcare providers, hospitals, and network partners. You will ensure provider satisfaction, monitor network performance, and support contract compliance across the organization.

You will collaborate with Network Development, Contracting, Claims, Operations, and Client Services to drive engagement, support growth initiatives, and deliver service excellence for

Qualifications

• Bachelor's degree in a related field required.
• Minimum 5 years in provider relations or healthcare operations.
• Knowledge of provider networks, claims, contracting, and compliance.
• Experience managing provider relationships and resolving complex issues.
• Strong communication, negotiation, and interpersonal skills.
• Proficiency with office software and CRM systems.

Responsibilities

• Build and maintain relationships with providers and network partners.
• Serve as primary contact for operational, contractual matters.
• Conduct outreach, meetings, and trainings to boost engagement.
• Collaborate with internal teams to resolve provider escalations.
• Monitor provider satisfaction and drive performance improvements.

Skills

Healthcare provider networks

Claims processing knowledge

Provider contracting & credentialing

Managed care operations

Regulatory compliance knowledge

Communication & negotiation

Analytical & problem-solving

CRM systems proficiency

Microsoft Office proficiency

Education

Bachelor's degree in Healthcare Administration, Business Administration, Healthcare Management, or related field

Tools

CRM systems

Microsoft Office

Job description

Judi Health, LLC in Charlotte, NC is seeking a Medical Network Provider Relations Manager to develop and strengthen relationships with healthcare providers, hospitals, and network partners. You will ensure provider satisfaction, monitor network performance, and support contract compliance across the organization.

You will collaborate with Network Development, Contracting, Claims, Operations, and Client Services to drive engagement, support growth initiatives, and deliver service excellence for