Strategic Projects Specialist

Princess Cruises; Miami (FL); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health Benefits

401(k)

Employee Stock Purchase Plan

Training & Professional Development

Tuition & Professional CertificationRe

Rewards & Incentives

Cruise and Travel Privileges for You

Job summary

Princess Cruises is seeking a Specialist, Strategic Projects to support transformation initiatives within Strategy & Analytics from the Doral office. You will drive guest experience, onboard revenue, and product innovation while partnering with cross-functional teams across shipboard and shoreside operations.

The role demands strong analytical and leadership skills, with a focus on delivering impactful, multi-disciplinary programs in a hybrid environment (3 days in office weekly).

Qualifications

• Bachelor's degree required.
• 2+ years in business intelligence or a related analytical field, preferably in hospitality, cruise, or travel.
• Proven track record delivering large-scale cross-functional initiatives with significant financial impact.
• Exceptional leadership, communication, and stakeholder management skills.
• Experience thriving in a fast-paced, matrixed environment.
• Advanced project management skills and ability to coordinate multiple initiatives.

Responsibilities

• Support day-to-day execution of strategic projects across shipboard and shoreside operations, including guest experience, onboard revenue, product innovation, and process improvements.
• Conduct detailed quantitative and qualitative analysis to inform project direction and measure impact.
• Assist in scoping, planning, and implementing project workstreams with clear objectives, timelines and deliverables.
• Prepare and maintain project documentation for leadership review.
• Coordinate with cross-functional teams to align priorities and accountability on high-priority initiatives.
• Monitor milestones, identify risks, and support resolution.
• Prepare communications and reporting materials for stakeholders and leadership.
• Collaborate with the Manager, Strategic Projects and team members to share insights and best practices.

Skills

Leadership

Communication

Stakeholder management

Analytical thinking

Project management

Cross-functional collaboration

Education

Bachelor's degree

Job description

Job Description

One of the best-known names in cruising, Princess is the world's leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cannot. The Love Boat promises something for everyone.

Job Description

One of the best-known names in cruising, Princess is the world's leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cannot. The Love Boat promises something for everyone.

We are looking for an amazing Specialist, Strategic Projects to fill this role, which is based in our Doral office. The Specialist, Strategic Projects is a hands-on contributor within the Strategy & Analytics organization, reporting to the Manager, Strategic Projects. This role is responsible for supporting the execution of strategic initiatives that span shipboard and shoreside operations, with a focus on transformation, innovation, and performance improvement.

Responsibilities

• Support the day-to-day execution of strategic projects across shipboard and shoreside operations, including guest experience, onboard revenue, product innovation, and process improvements.
• Conduct detailed quantitative and qualitative analysis to inform project direction and measure impact.
• Assist in scoping, planning, and implementing project workstreams, ensuring objectives, timelines, and deliverables are clearly defined and met.
• Prepare and maintain project documentation, including business cases, implementation plans, and progress reports for leadership review.
• Coordinate with cross-functional teams to facilitate alignment and accountability on high-priority initiatives.
• Monitor project milestones and timelines, proactively identifying risks or barriers and supporting their resolution.
• Prepare clear communications and reporting materials to update stakeholders and leadership on project status and outcomes.
• Work closely with the Manager, Strategic Projects, and other team members to share insights, best practices, and lessons learned.
• Contribute to a collaborative, high-performance team culture focused on innovation and operational excellence.
• Support process improvement efforts and champion experimentation within project workstreams, helping to drive ongoing transformation.

Requirements

• Bachelor's degree required
• 2+ years of experience in business intelligence, or an alternative analytical field, preferably in hospitality, cruise, or travel industries.
• Proven track record of delivering large-scale, cross-functional initiatives with significant financial impact.
• Exceptional leadership, communication, and stakeholder management skills.
• Ability to thrive in a fast-paced, matrixed environment.
• Strong analytical and problem-solving abilities, with a track record of turning data and insights into actionable plans.
• Advanced project management skills, including the ability to coordinate multiple initiatives and drive cross-functional collaboration.
• Excellent written and verbal communication skills, with experience preparing presentations and reports for senior audiences.
• Ability to synthesize complex information and present it in a clear, compelling manner.
• Proficiency in building relationships and working effectively across teams and organizational levels.
• Adaptability and resourcefulness in a fast-paced, dynamic environment.
• Experience in the travel, hospitality, or consumer experience industries is preferred.
• This position is considered Hybrid and follows the Company's schedule of three days in the office per week (Tuesday - Thursday)

What You Can Expect

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k)
• Employee Stock Purchase Plan
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives

Our Culture... Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.princess.com/aboutus/culture-framework/ Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans With Disabilities Act (ADA)

Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact [e-mail]

#PCL