Sr. Specialist, Strategic Projects

Carnival Corporation & plc; Miami (FL); Hybrid; USD 85,000 - 130,000; Full time

Benefits offered by this job

Cruise privileges

Travel benefits

Health benefits

401(k)

Stock purchase plan

Training & development

Tuition reimbursement

Rewards & incentives

Job summary

Princess Cruises, a world-leading premium cruise line, seeks an amazing Sr. Specialist, Strategic Projects for its Miami office.

This role supports strategic initiatives within Strategic Analytics and reports to the Manager, Strategic Projects. You will build and maintain documentation, project plans, and operational infrastructure, coordinate with onboard shipboard and shoreside teams, travel to ships as needed, and escalate when scope or budget requires it.

Qualifications

• Bachelor's degree required.
• 4+ years of experience in business intelligence, project execution, or related analytical field (hospitality/travel preferred).
• Experience developing process documentation, playbooks, or operating procedures.
• Ability to travel periodically to ships as needed to support execution.
• Proven track record delivering large-scale, cross-functional initiatives with significant financial impact.
• Excellent leadership, communication, and stakeholder management skills.
• Ability to thrive in a fast-paced, matrixed environment with minimal oversight.
• Strong analytical and problem-solving abilities with data-to-action capability.
• Experience translating undocumented processes into structured documentation.
• Advanced project management skills across multiple initiatives.
• Comfort building relationships with senior stakeholders, including when a manager is not present.
• Excellent written and verbal communication for senior audiences.
• Adaptability and resourcefulness in a dynamic environment.
• Experience in travel/hospitality industries preferred.
• This position is Hybrid with four in-office days per week (Mon–Thu).
• Starting in 2028, will continue Mon–Thu in the new Miami HQ area.

Responsibilities

• Documentation & Process Development: draft and maintain playbooks, SOPs, and procedures.
• Plan & Timeline Maintenance: build and monitor project plans, timelines, milestones, and trackers.
• Execution & Stakeholder Coordination: support strategic initiatives and travel to ships as needed; coordinate with onboard and shoreside teams.
• Continuous Improvement: feed lessons learned into SOPs and governance documents; scale documentation and tools.

Skills

Project management

Stakeholder management

Process documentation

Analytical thinking

Communication

Education

Bachelor's degree

Job description

Job Description

One of the best-known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cannot. The Love Boat promises something for everyone.

We are looking for an amazingSr. Specialist, Strategic Projects to fill this role, which is based in our Miamioffice.

The Sr. Specialist, Strategic Projects supports the execution of strategic initiatives within Strategic Analytics, Special Projects, reporting to the Manager, Strategic Projects. This role builds and maintains the documentation, project plans, and operational infrastructure that keep strategic initiatives on track, while also supporting execution and stakeholder coordination onboard ships as needed. Within guardrails set by the Manager, the Sr. Specialist manages day-to-day execution decisions, escalating where scope, budget, or stakeholder sensitivity requires it. This role is essential to scaling the team's portfolio of initiatives by creating structure and consistency that doesn't rely on any one person, while keeping program leadership focused on strategy and senior stakeholder management.

Here is a summary of what Princess is looking for in itsSr. Specialist, Strategic Projects.Is this you?

Responsibilities

• Documentation & Process Development
  • Draft and maintain process documentation, playbooks, and operating procedures for the team's initiatives
  • Translate ad hoc or undocumented processes into structured, repeatable procedures
  • Support governance frameworks and reporting requirements as they mature
• Project Plan & Timeline Maintenance
  • Build and maintain project plans, timelines, milestones, and trackers across active initiatives
  • Monitor progress and proactively flag risks, dependencies, and timeline changes
  • Maintain shared documentation and project repositories'
• Execution & Stakeholder Coordination
  • Support execution of strategic initiatives, including periodic travel to ships as needed
  • Coordinate with shipboard personnel (e.g., Crew Office, Ship HR, Guest Services) and shoreside departments beyond the immediate team (e.g., Refurb, Employee Communications, Business Intelligence) during active execution windows
  • Manage day-to-day execution decisions within guardrails, escalating where needed
• Continuous Improvement
  • Feed lessons learned from the field into SOPs, governance documents, and process design
  • Support scaling of documentation and tools as the team's portfolio grows
• Performs other duties as assigned

Requirements

• Bachelor's degree required
• 4+ years of experience in business intelligence, project execution, or an alternative analytical field, preferably in hospitality, cruise, or travel industries.
• Experience developing process documentation, playbooks, or operating procedures
• Ability to travel periodically to ships as needed to support execution
• Proven track record of delivering large-scale, cross-functional initiatives with significant financial impact
• Exceptional leadership, communication, and stakeholder management skills
• Ability to thrive in a fast-paced, matrixed environment, exercising sound judgment with minimal oversight
• Strong analytical and problem-solving abilities, with a track record of turning data and insights into actionable plans
• Experience translating ad hoc or undocumented processes into structured, repeatable documentation
• Advanced project management skills, including building and maintaining project plans, timelines, and trackers across multiple initiatives
• Comfort building relationships and credibility with senior stakeholders, including in settings without a manager present
• Excellent written and verbal communication skills, with experience preparing presentations and reports for senior audiences
• Ability to synthesize complex information and present it in a clear, compelling manner
• Adaptability and resourcefulness in a fast-paced, dynamic environment
• Experience in the travel, hospitality, or consumer experience industries is preferred
• This position is considered Hybrid and follows the Company’s schedule offourdays in the office per week (Monday– Thursday)
• Beginning in 2028, this position will remain on the sameMonday– Thursday in-office schedule but will transition to our new headquarters in the Miami, FL area.

What You Can Expect

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k)
• Employee Stock Purchase Plan
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives

Our Culture… Stronger Together

Our highest responsibility and top priorityiscompliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees.Please visit our site to learn more about our Culture Essentials, Corporate VisionStatementand our Core Values at:https://www.princess.com/aboutus/culture-framework/

Princessis anequal-opportunityemployer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Princess will provide reasonable accommodations with the application process, upon your request, asrequiredtocomply withapplicable laws.If you have a disability and requireassistancein this application process, please contact [e-mail]

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