Destination Services Product Analyst

Carnival Corporation & plc; Miami, Northern (FL, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Cruise & travel privileges

Health benefits

401(k)

Employee stock purchase plan

Training & professional development

Tuition reimbursement

Rewards & incentives

Job summary

Princess Cruises in the Miami area seeks an Analyst, Destination Services Product to build and optimize tour inventory, maintain data repositories, and coordinate with vendors and internal teams. The role combines inventory planning, supplier liaison, and accessibility to guests across multiple channels.

The position supports compliance, quality assurance, and timely product updates while working in a hybrid environment anchored in the Doral office, with a transition to the Miami headquarters in

Qualifications

• 3-5 years of experience in a corporate or shipboard environment.
• Experience with inventory management and data entry in travel/cruise operations.
• Knowledge of cruise industry operations and cross-functional communication is preferred.

Responsibilities

• Build, manage, audit, and negotiate tour inventory, including initial allotment builds and waitlist management.
• Maintain Shorex Repository content, tour and operator information, and compliance items.
• Coordinate itinerary changes by negotiating with vendors and updating regional inventory.
• Serve as a call center point of contact for tour and port information, collaborating with guest service, shipboard, vendor and internal teams.
• Audit inventory and operator information to ensure accuracy and timely product updates.

Skills

Inventory management

Data entry

Systems administration

Vendor coordination

Guest services

Cross-functional teamwork

Tools

Shorex Repository

Job description

Job Description

One of the best-known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cannot. The Love Boat promises something for everyone.

We are looking for an amazingAnalyst, Destination Services Productto fill this role, which is based in ourDoraloffice.

The Analyst, Destination Services Product is responsible for building, managing, auditing, and negotiating tour inventory for Destination Services, including allotment builds, waitlist management, vendor coordination, and itinerary change support. This role maintains Shorex Repository data, tour and operator information, and compliance requirement items, while serving as a point of contact for call center, guest service, shipboard, vendor, and internal teams. The role helps ensure accurate, timely product updates and supports inventory optimization across assigned tour departures and ports.

Here is a summary of what Princess is looking for in itsAnalyst, Destination Services Product.Is this you?

Responsibilities

• Inventory Management and Optimization: Build, manage, audit, and negotiate tour inventory, including initial allotment builds and waitlist management. Identify distressed inventory due to waitlists or underperformance and recommend content, cancellation, or retail adjustments that support volume.
• Database Management, Planning & Operational Administration: Maintain Shorex Repository content, tour and operator information, compliance requirement items, and related systems/data entry to support accurate operational planning and administration.
• Itinerary Change Management: Promptly action new, changed, or cancelled calls by negotiating with vendors, adjusting inventory, and coordinating timely updates for the applicable region of responsibility.
• Customer Service and Stakeholder Communication: Act as a call center point of contact for tour and port information requirements and partner with guest service, call center, shipboard, vendor, and internal teams to amend bookings and communicate accurate product updates.
• Compliance & Quality Assurance: Audit tour inventory, operator information, and compliance requirement items to support accurate communications, product quality, and timely resolution of issues.
• Performs other duties as assigned

Requirements

• 3-5 years of experience in a corporate or shipboard environment.
• Experience or working knowledge of travel or cruise industry operations preferred.
• Experience with inventory management, data entry, systems administration, vendor coordination, guest service/call center support, and cross-functional communication preferred.

This position is considered Hybrid and follows the Company’s schedule offourdays in the office per week (Monday– Thursday)

Beginning in 2028, this position will remain on the sameMonday– Thursday in-office schedule but will transition to our new headquarters in the Miami, FL area.

What You Can Expect

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k)
• Employee Stock Purchase Plan
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives

Our Culture… Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees.Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.princess.com/aboutus/culture-framework/

Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws.If you have a disability and require assistance in this application process, please [e-mail]

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