Strategic Project Operations Manager – Security Installations

Cosmic Fischer Locks; New York (NY); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan

Paid time off

Company vehicle or travel allowance

Cell phone stipend

Job summary

Cosmic Fischer Locks, a New York City door security integrator, seeks a Project Operations Manager for Midtown Manhattan and a Bronx warehouse on-site. You will own projects from sale through installation, coordinating procurement, scheduling, and field execution with technicians, vendors, and clients.

This hands-on role reports to the CEO in a fast-growing company; you’ll build operational processes, manage multiple active projects, handle insurance and site access, and occasional travel across

Qualifications

• 5+ years in field or operations roles for low-voltage or security systems.
• Experience coordinating multiple projects with vendors and field techs.
• Strong knowledge of access control, door hardware, and low-voltage basics.
• NYC project experience, building access and COI coordination a plus.
• Comfort with field service management platforms and process improvement.

Responsibilities

• Serve as liaison between sales and installation, converting sold projects to engineered work orders.
• Manage procurement of door hardware, access control components, and low-voltage materials.
• Prepare and stage systems for technicians prior to installation.
• Develop and manage installation schedules; coordinate with technicians and timelines.
• Communicate status to leadership; identify risks and mitigation plans.
• Coordinate NYC building requirements, COIs, elevator access, and after-hours work.
• Maintain project visibility and flag delays before client impact.
• Travel within NYC boroughs to sites as needed to assess scope and support teams.
• Help refine scheduling, procurement, and handoff processes as the company scales.

Skills

Project management

Communication

Organizational skills

Vendor management

Spanish (optional)

Tools

Field service software

Scheduling software

Job description

Cosmic Fischer Locks, a New York City door security integrator, seeks a Project Operations Manager for Midtown Manhattan and a Bronx warehouse on-site. You will own projects from sale through installation, coordinating procurement, scheduling, and field execution with technicians, vendors, and clients.

This hands-on role reports to the CEO in a fast-growing company; you’ll build operational processes, manage multiple active projects, handle insurance and site access, and occasional travel across