The Project Manager, Operations Strategic Initiatives oversees multiple enterprise projects that optimize business processes, increase operational efficiency, and align with the company’s long‑term strategic goals.
Duties/Responsibilities
Project Planning & Management
- Lead the planning, execution, and successful completion of key enterprise projects, ensuring alignment with the strategic goals.
- Develop comprehensive project plans, including scope, objectives, dependencies, timelines, resource requirements, and risk management strategies (including post & pre‑mortems).
- Coordinate resources, manage project teams, and track progress to ensure projects are delivered on time and within budget.
Cross-Functional Collaboration
- Act as the primary point of contact for project stakeholders, ensuring clear communication and alignment throughout the project lifecycle.
- Facilitate cross-departmental cooperation by fostering strong working relationships and managing dependencies across different teams.
Performance Tracking & Reporting
- Monitor project performance using appropriate metrics.
- Prepare regular status reports, dashboards, and presentations for key stakeholders.
- Identify and elevate potential issues or risks, providing mitigation and corrective strategies.
Process Improvement
- Identify opportunities to improve processes and project management practices.
- Support the implementation of best practices and continuous improvement methodologies (such as Lean, Six Sigma) to enhance project outcomes.
- Develop new workflows or systems that improve overall operational performance.
- Proactively anticipate project risks and dependencies and develop mitigation plans.
- Lead change management efforts to ensure long‑term adoption of new processes, tools, or changes resulting from strategic initiatives.
- Effectively manage all stakeholders to ensure successful implementation & sustainability.
Documentation & Compliance
- Ensure all project‑related documentation, such as charters, work plans, status reports, and post‑project evaluations, is accurate, up to date, and easily accessible.
- Adhere to company policies, procedures, and compliance standards, ensuring that all projects meet internal and external regulatory requirements.
Required Knowledge, Skills and Abilities
- Ability to coordinate resources effectively and efficiently across multiple business teams through effective written and verbal communication, meeting facilitation, and project tracking methodologies.
- Strong project management skills, with experience in planning, scheduling, and resource management.
- Effective leadership and collaboration across diverse teams with the ability to influence change and drive consensus without authority.
- Excellent organizational and time management skills, with the ability to prioritize and manage multiple projects simultaneously.
- Extremely effective communication and interpersonal skills, with experience presenting to senior leadership.
- Proficiency in project management tools (e.g., MS Project, Monday.com, Asana, Jira, or similar) and data analysis.
- Familiarity with process improvement methodologies such as Lean, Six Sigma is a plus.
- Knowledge of reporting best practices and emerging trends.
- Knowledge of and adherence to company policies and protocols.
- Knowledge of and adherence to HIPAA and safety guidelines.
- Strong attention to detail and effective problem‑solving skills.
- Ability to manage ambiguity and adapt to a fast‑paced environment.
- Results‑driven and focused on delivering high‑quality outcomes.
- Outstanding ability to manage deadlines and expectations.
Education and Experience
- Bachelor’s degree or equivalent experience in business administration, healthcare administration, or a related field; master’s degree preferred.
- Minimum of 4 years of experience in operations, strategy, or project management related positions. Proven success in managing large teams and experience with complex projects.
- Formal project management training or certifications (PMP, etc.) preferred.
Seniority level
Employment type
Job function
- Project Management and Strategy/Planning
- Hospitals and Health Care
Benefits
- Medical insurance
- Vision insurance
- 401(k)