Strategic Project Coordinator: Client Delivery

Jobtailor; Cincinnati (OH); On-site; USD 52,000 - 68,000; Full time

Job summary

Jobtailor in Cincinnati, OH is seeking a Project Coordinator to support client projects and facilitate delivery across teams. You will coordinate communications, meetings, documentation, and action items to keep projects moving on schedule.

The role emphasizes detailed documentation, meeting facilitation, and proactive issue tracking, with opportunities to contribute to KPI reporting and process improvement. This is a hands-on coordinating position in a dynamic environment.

Qualifications

• 2–4 years of related experience in project coordination, implementation support, client delivery, operations, or facility/space management environments.
• Bachelor’s degree in Computer Science, Information Systems, Business, or related field.
• Experience supporting software implementations, upgrades, or operational projects preferred.
• Familiarity with platforms such as Archibus, Tririga, FM Systems, Planon, or similar is a plus.
• Experience with Microsoft Office, MS Project, Azure DevOps, Bluebeam, or similar tools preferred.

Responsibilities

• Partner with Client Leads and internal team members to support the delivery of client projects.
• Help guide clients through project activities by coordinating communication, meetings, follow-up items, and required documentation.
• Gather, organize, and document client decisions and action items.
• Prepare meeting agendas, project updates, status summaries, and standard operating procedures.
• Help triage client questions and issues and route them to the appropriate internal resources.
• Track client requests, project dependencies, open items, and outstanding decisions.
• Support invoice coordination and project documentation as needed.
• Maintain project schedules, tracking, milestones, deliverables, and action item logs.
• Coordinate internal and external project activities to help ensure deadlines are met.
• Assist with project audits, quality checks, reporting, and documentation control.
• Monitor project progress and raise risks, delays, or scope concerns to leadership as appropriate.
• Support project change tracking, documentation updates, and milestone management.
• Help prepare KPI reporting and project summaries for internal and client review.
• Coordinate with consultants, technical resources, and client-facing team members to keep project work moving efficiently.
• Follow up on open tasks, deliverables, due dates, and next steps across multiple active projects.
• Help improve consistency in delivery by maintaining templates, trackers, documentation, and repeatable processes.
• Build working knowledge of relevant systems, software tools, and implementation practices.
• Assist with proposal support materials, project startup coordination, and internal planning efforts.
• Contribute to documentation and organizational support for client growth opportunities.
• Participate in internal meetings, planning discussions, and team coordination activities as appropriate.

Skills

Project coordination

Communication

Documentation

Meeting facilitation

Education

Bachelor's degree (CS/IS/Business)

Tools

MS Project

Azure DevOps

Bluebeam

Archibus

Tririga

Planon

Job description

Jobtailor in Cincinnati, OH is seeking a Project Coordinator to support client projects and facilitate delivery across teams. You will coordinate communications, meetings, documentation, and action items to keep projects moving on schedule.

The role emphasizes detailed documentation, meeting facilitation, and proactive issue tracking, with opportunities to contribute to KPI reporting and process improvement. This is a hands-on coordinating position in a dynamic environment.