Strategic Project Coordination Specialist

Angeion Group; United States; On-site; USD 45,000 - 65,000; Full time

Job summary

Angeion Group is seeking a capable project support specialist in the United States to help manage case workflows, perform skip traces, and assist with claimant communications across channels including IVRs and social media.

You will work with Project Management staff to track progress, create project documentation, and ensure timely processing of claims and related invoices while maintaining high levels of client service.

Qualifications

• 1-2 years of project support or associate experience in business, accounting, finance, paralegal or other related field.
• Minimum of 1-2 years of related experience and demonstrated track record of accomplishments.
• Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
• Ability to be flexible to adapt and act quickly when urgent matters require it.
• Ability to work and maintain patience with diverse individuals of various ethnic backgrounds and professional competencies.
• Project a positive, professional image toward clients, vendors and staff in all interactions and situations.
• Aggressive problem diagnosis and creative problem-solving skills.
• Excellent attention to detail.
• Must be an independent worker.
• Problem analysis and problem resolution at both a strategic and functional level.
• Excellent computer skills including MS Office (Word, Excel, Outlook, PowerPoint) required.
• Must be authorized to work in the United States without sponsorship.

Responsibilities

• Support case management company-wide by performing skip traces, assisting with escalated claimant communications situations, helping with IVRs and social media and organizing the company’s document retention initiative.
• Directly support the management of cases with Project Management staff.
• Assist with implementing the detailed project plan to monitor and track progress.
• Create and maintain comprehensive project documentation, including but not limited to a timely update of statuses, deadlines, tasks ownership, etc.
• Monitor and communicate the status of projects with respect to milestones, schedule commitments.

Skills

MS Office

Attention to detail

Communication skills

Job description

Angeion Group is seeking a capable project support specialist in the United States to help manage case workflows, perform skip traces, and assist with claimant communications across channels including IVRs and social media.

You will work with Project Management staff to track progress, create project documentation, and ensure timely processing of claims and related invoices while maintaining high levels of client service.