Strategic Programs & Operations Leader

Premera Blue Cross; Mountlake Terrace (WA); Hybrid; USD 102,000 - 173,000; Full time

Benefits offered by this job

Medical, vision, dental coverage

Pet insurance

401K employer match and pension

Job summary

Premera Blue Cross in Washington state is seeking a Business Manager to support Enterprise Execution, Claims, and the Federal Employee Program (FEP). You will partner with leaders to strengthen planning, improve operations, and advance priorities that improve the member and provider experience.

The role emphasizes governance, performance reporting, and financial planning, with a focus on using technology, data, automation, and AI to drive organizational effectiveness and efficiency.

Qualifications

• Bachelor's degree or equivalent in a related field.
• 5+ years in strategic programs, business processes, or operational initiatives.
• Strong business acumen in a fast-paced matrixed environment.
• Proven ability to partner with leaders and coordinate cross-functional initiatives.
• Aptitude for using technology, automation, and AI to improve efficiency.

Responsibilities

• Lead strategic planning cycles, priorities, roadmaps, OKRs, and execution plans.
• Facilitate leadership reviews and cross-functional planning to drive execution.
• Support enterprise-wide planning, governance, and performance reporting.
• Drive process improvement and modernization leveraging technology and AI-enabled tools.

Skills

Strategic planning

Stakeholder partnership

Process improvement

Ambiguity management

AI & automation mindset

Education

Bachelor's degree in Business Administration, Healthcare Administration, Finance, Operations, or related field

Job description

Premera Blue Cross in Washington state is seeking a Business Manager to support Enterprise Execution, Claims, and the Federal Employee Program (FEP). You will partner with leaders to strengthen planning, improve operations, and advance priorities that improve the member and provider experience.

The role emphasizes governance, performance reporting, and financial planning, with a focus on using technology, data, automation, and AI to drive organizational effectiveness and efficiency.