Strategic Programs Manager - Remote, AI-Driven

Chime Enterprise; United States; Hybrid; USD 116,000 - 160,000; Full time

Benefits offered by this job

Hybrid work policy

Wellbeing benefits

Parental leave

Wellness stipend

Commuter benefits

Job summary

Chime is seeking a Program Manager to join the Strategic Operations and Transformation Office (SOTO) within OMX. You will partner with executive program owners and cross-functional leaders to drive a rotating portfolio of mission-critical initiatives from strategy through execution.

You’ll bring structure to ambiguity, develop execution plans, anticipate risks, and deliver measurable business impact while improving how work gets done.

Qualifications

• 5+ years of experience in Strategy, Business Operations, Program Management, Management Consulting, Member Experience, or a related field.
• Exceptional program management skills with a proven ability to design simple, scalable solutions for complex business problems and lead initiatives from strategy through execution.
• Outstanding written and verbal communication skills, with experience developing executive-level communications and presenting to senior leaders across the organization.
• Demonstrated success leading highly cross-functional initiatives and influencing outcomes without direct authority.

Responsibilities

• Lead end-to-end ownership of OMX's highest-priority strategic initiatives, delivering measurable business impact through exceptional program leadership.
• Bring structure to ambiguity by developing clear execution plans, aligning stakeholders, and driving complex initiatives from strategy through delivery with minimal oversight.
• Anticipate risks, proactively adapt to changing business priorities, and ensure programs remain on track through thoughtful planning, governance, and operational rigor.
• Build compelling, data-driven narratives and executive communications that drive alignment, influence decision-making, and accelerate progress across the organization.
• Partner directly with senior leaders and cross-functional teams to drive accountability, solve complex operational challenges, and deliver scalable solutions that advance OMX's strategic priorities.
• Continuously observe how teams across OMX operate, identifying patterns, inefficiencies, and opportunities beyond your assigned programs. Partner with SOTO to leverage AI, automation, and scalable operating practices that simplify workflows, increase organizational capacity, and improve how OMX executes at scale.
• Champion a culture of continuous improvement by introducing scalable operating mechanisms, strengthening program governance, and helping teams execute with greater speed, clarity, and efficiency.

Skills

Program management

Cross-functional leadership

Executive communications

Data-driven storytelling

AI automation

Portfolio management

Tools

Looker

Tableau

Power BI

Job description

Chime is seeking a Program Manager to join the Strategic Operations and Transformation Office (SOTO) within OMX. You will partner with executive program owners and cross-functional leaders to drive a rotating portfolio of mission-critical initiatives from strategy through execution.

You’ll bring structure to ambiguity, develop execution plans, anticipate risks, and deliver measurable business impact while improving how work gets done.