Strategic Programs Lead for Government Accounts

USA015 Thomson Reuters Special Services LLC; McLean (VA); On-site; USD 100,000 - 186,000; Full time

Benefits offered by this job

Flexible work policies

Career development programs

Mental Health Days

Volunteer days off

Competitive benefits including 401(k)

Job summary

Thomson Reuters Special Services LLC is seeking a Program Manager to lead end-to-end program execution for TRSS customers, serving as the primary contact for contract performance, renewal readiness, and growth opportunities.

You will coordinate with cross-functional teams, manage risk, ensure compliance, and drive data-driven decisions while exploring AI and automation to improve account management and delivery.

Qualifications

• Bachelor’s degree in business or related field is required or equivalent experience.
• 3–10+ years in program/account management with customer delivery.
• Experience with U.S. Government or federal government contracting.
• Strong interpersonal, mentoring, coaching, collaboration, and communication skills.
• Ability to obtain and maintain a U.S. National Security Clearance; U.S. Citizenship required.

Responsibilities

• Lead end-to-end program execution for TRSS customers and contract performance.
• Manage contract portfolios, renewal readiness, and growth opportunities.
• Monitor risks, delivery outcomes, and customer satisfaction.
• Collaborate with internal teams to resolve contract and delivery issues.
• Identify AI, automation, and process improvements to streamline portfolio management.

Skills

Program management

Account management

Customer delivery

Leadership

Communication

Problem solving

Data-driven decisions

Education

Bachelor’s degree in business or related field

Job description

Thomson Reuters Special Services LLC is seeking a Program Manager to lead end-to-end program execution for TRSS customers, serving as the primary contact for contract performance, renewal readiness, and growth opportunities.

You will coordinate with cross-functional teams, manage risk, ensure compliance, and drive data-driven decisions while exploring AI and automation to improve account management and delivery.