Strategic Programs Lead, Client Tech & BMC Communications

Ernst & Young Oman; Jacksonville (FL); Hybrid; USD 129,000 - 255,000; Full time

Job summary

EY seeks a senior CT BMC Strategic Programs Lead to shape communications for technology transformation and risk initiatives in a global, highly matrixed organization. You will oversee strategic programs, advise CT and Growth & Innovation leadership, and build trust in EY technology capabilities through compelling narratives.

The role emphasizes AI, resilience, and stakeholder engagement, with a focus on measurable business outcomes in a hybrid work environment.

Qualifications

• Executive presence and strategic influence: Demonstrated experience advising and influencing senior leaders within large, highly matrixed global organizations.
• Strategic communications leadership: Extensive experience developing enterprise-wide communications and marketing strategies that support transformation, risk management, adoption and business change.
• Technology, transformation and risk awareness: Strong understanding of technology, AI, organizational transformation and risk-related topics, with the ability to communicate complex issues clearly and effectively.
• Stakeholder management and collaboration: Exceptional ability to build relationships, navigate complexity and influence diverse stakeholder groups across functions, geographies and leadership levels.
• Storytelling and communication excellence: Outstanding storytelling and editorial and skills, with the ability to create compelling narratives for diverse audiences.
• Digital and AI fluency: Strong understanding of emerging technologies, digital channels, AI enabled communications and innovative engagement approaches. Demonstrated ability to leverage technology to improve reach, relevance, efficiency and impact.
• Global experience: Extensive experience leading and working with global, cross-border communications initiatives, successfully managing multiple complex programmes and stakeholders across geographies, leveraging a strong network.

Responsibilities

• Strategic program communications leadership: Lead communications, engagement and marketing strategies for CT’s highest-priority business, transformation and risk initiatives. Develop integrated approaches that drive awareness, trust, adoption and measurable business outcomes.
• Executive advisory and stakeholder engagement: Serve as a trusted advisor to CT and G&I leadership, providing strategic counsel on executive communications, change initiatives, complex issues and high-visibility programs.
• Trust, resilience and reputation: Develop communications strategies that strengthen confidence in CT and EY technology capabilities, standards and operations. Help leaders, client-serving professionals and technologists understand key priorities and the role they play in delivering them.
• Strategic narrative and messaging: Lead the development of messaging, positioning and narrative frameworks that simplify complex technology topics and align with broader CT and EY priorities.
• Issues, incident and special-project communications: Provide communications leadership for business-critical issues, emerging risks and strategic programs. Ensure timely, coordinated and effective stakeholder engagement during periods of significant change or heightened visibility.
• Insight, measurement and continuous improvement: Establish success measures that demonstrate business impact and communication effectiveness. Use audience insights, engagement data and performance metrics to continuously optimize strategies and programs.

Skills

Executive presence

Strategic communications

Technology awareness

Stakeholder management

Storytelling

Digital & AI fluency

Global experience

Job description

EY seeks a senior CT BMC Strategic Programs Lead to shape communications for technology transformation and risk initiatives in a global, highly matrixed organization. You will oversee strategic programs, advise CT and Growth & Innovation leadership, and build trust in EY technology capabilities through compelling narratives.

The role emphasizes AI, resilience, and stakeholder engagement, with a focus on measurable business outcomes in a hybrid work environment.