Strategic Programs Lead, AI-Driven Delivery

Auction; Irvine (CA); On-site; USD 170,000 - 190,000; Full time

Benefits offered by this job

Medical Insurance

401k Plan

Paid Time Off

Job summary

Auction.com is seeking a Senior Program Manager to lead complex cross-functional initiatives that drive process improvement, tech transformation, and scalable execution across the organization.

You will partner across product, engineering, operations, marketing, and business teams to improve delivery outcomes and adopt AI-enabled workflows while aligning stakeholders and driving governance.

Qualifications

• 8+ years of experience leading complex, cross-functional technology programs from planning through launch and post-release optimization.
• Bachelor’s degree in Business, Information Systems, Computer Science, Engineering, or a related field, or equivalent practical experience.
• Proven experience managing programs across the full software development lifecycle.
• Strong understanding of program management fundamentals, including dependency management, risk mitigation, release planning, stakeholder alignment, and governance.
• Demonstrated ability to understand business and technical concepts, manage tradeoffs, and escalation risks appropriately.
• Experience partnering with technical, operational, and business stakeholders to drive alignment and delivery across the organization.
• Excellent written, verbal, and presentation skills, with the ability to communicate effectively across all levels of the business.
• Experience with Jira, Confluence, Jira Service Management, and Microsoft Office tools.
• Familiarity with modern software delivery practices, including Agile and hybrid methodologies, experimentation frameworks, and continuous improvement models.
• Experience working in environments adopting AI-enabled workflows, automation, or modernized SDLC practices is strongly preferred.
• Experience in real estate, digital marketplace, fintech, or related industries is a plus.
• Scrum certification or equivalent Agile delivery experience preferred.

Responsibilities

• Lead the end-to-end delivery of complex strategic programs, ensuring alignment on goals, scope, timelines, dependencies, risks, and measurable outcomes.
• Build and maintain strong cross-functional partnerships across product, engineering, operations, marketing, and business teams.
• Establish fit-for-purpose delivery models across initiatives using Agile, Scrum, Kanban, Waterfall, or hybrid methods.
• Drive program structure, governance, and operating rhythms including planning, status reporting, risk management and exec communications.
• Identify and remove bottlenecks that impact timelines, team efficiency, and collaboration.
• Facilitate release planning and operational readiness with milestones and rollout plans.
• Partner with product and engineering to evolve SDLC practices for AI-enabled development and faster prototyping.
• Define governance and guardrails for AI, automation, or intelligent workflows initiatives.
• Ensure plans include continuous learning loops, test-and-learn cycles, validation, and post-release monitoring.
• Define and track program health metrics, outcomes, adoption indicators, and execution performance.
• Support teams in adopting new tools and operating models for speed, quality, and scalability.

Skills

Program leadership

Stakeholder management

Communication

Jira

Confluence

Jira Service Management

Microsoft Office

AI-enabled workflows

Education

Bachelor's degree or equivalent

Tools

Jira

Confluence

Jira Service Management

Microsoft Office

Job description

Auction.com is seeking a Senior Program Manager to lead complex cross-functional initiatives that drive process improvement, tech transformation, and scalable execution across the organization.

You will partner across product, engineering, operations, marketing, and business teams to improve delivery outcomes and adopt AI-enabled workflows while aligning stakeholders and driving governance.