Strategic Programs Director - Scale & Delivery

Create Music Group; Los Angeles (CA); On-site; CAD 120,000 - 160,000; Full time

Job summary

Create Music Group is scaling its Data & Technology organization to power operations as the company grows globally. We are seeking a Director of Program Management to drive organizational execution across product, engineering, design, platform, and business teams, ensuring complex initiatives deliver cohesive, end-to-end systems with real operational impact.

The ideal candidate is a strong systems thinker and operational leader who can bring structure to ambiguity, drive cross-functional

Qualifications

• 7+ years of experience in program management, technical program management, product operations, or related roles within software or technology organizations.
• Demonstrated experience designing programs working backward from ambitious business goals, identifying leverage points and gaps, and navigating organizations to drive outcomes.
• Demonstrated experience leading complex programs across multiple companies, business functions, and product and technology teams.

Responsibilities

• Drive cross-functional execution against organizational objectives, strategic priorities, and measurable outcomes
• Orchestrate complex initiatives across teams, managing dependencies, sequencing, risks, and delivery
• Partner with Product, Engineering, Design, and business leadership to translate strategy into coordinated execution
• Lead organizational readiness and adoption of new systems, workflows, and operating practices
• Design and evolve scalable operating rhythms, planning processes, and execution frameworks
• Drive alignment and accountability through program reviews, stakeholder communication, and executive reporting
• Identify systemic blockers and drive cross-functional decisions needed to maintain momentum
• Evolve agile and AI-enabled practices to improve how teams plan, coordinate, and execute
• Other duties as assigned

Skills

Program management

Technical program management

Product operations

Job description

Create Music Group is scaling its Data & Technology organization to power operations as the company grows globally. We are seeking a Director of Program Management to drive organizational execution across product, engineering, design, platform, and business teams, ensuring complex initiatives deliver cohesive, end-to-end systems with real operational impact.

The ideal candidate is a strong systems thinker and operational leader who can bring structure to ambiguity, drive cross-functional