Strategic Programs Director, Field Experience & Communications

Northwestern Mutual; Milwaukee (WI); On-site; USD 118,960 - 178,440; Full time

Benefits offered by this job

Flexible work schedules

Concierge service

Comprehensive benefits

Employee resource groups

Job summary

Northwestern Mutual is seeking a senior leader to drive the Field Experience and Engagement division's strategy, operating model, and communications. You will steer strategic planning, align division initiatives with corporate priorities, and lead cross-functional programs impacting the enterprise.

The role requires strong business acumen, proven leadership across diverse teams, and the ability to translate goals into executable plans.

Qualifications

• Minimum of 7 years' business leadership experience with some form of people leadership experience.
• Proven leadership skills working with diverse teams.
• Superior interpersonal skills to lead a group of people.
• Experience in portfolio and/or project management, strategic and operational planning, and leading multiple complex projects with organization-wide impact.
• Demonstrated organizational agility to work across organizational boundaries, influence, and collaborate with all levels on solutions that benefit the organization.
• Ability to translate goals and strategies into executable business plans.
• Demonstrated learning agility and outside-in perspective to identify future trends and practices.

Responsibilities

• Directs division strategy development and execution, ensuring alignment with key business priorities and outcomes.
• Leads division strategic initiatives that drive business value.
• Collaborates, plans and organizes with and through people to bridge strategies across teams.
• Responsible for strategy and planning to align business operations with the company's overarching strategy, mission and goals.
• Identifies gaps between ideal and current state of operating model and recommends solutions to close the gaps.
• Facilitates execution of division operating model to improve the health of the department and organization.
• Partners with department/division leadership team to identify and track priority work, including identifying business outcomes and key metrics, portfolio management of key department priorities, developing strategy for project execution, and creating transparency on priority work in the department/division and throughout the enterprise.
• Leads teams or projects with moderate resource requirements, risk, and/or complexity.
• Plans and prepares agendas for staff or leadership meetings and planning sessions.
• Participates in regular leadership meetings to evaluate barriers to success and develop courses of action to overcome issues at the department/division level.
• Impacts the achievement of operational or project objectives and ensures alignment of department/division priorities to organizational strategy.
• Facilitates cross-functional initiatives and the flow of information between stakeholders and other teams.
• Coordinates requests for information from stakeholders and prepares reports and presentations in response. Interprets internal/external business challenges and recommends best practices to improve products, processes or services.

Skills

Strategic planning

Portfolio management

Project management

Cross-functional collaboration

Executive communication

Business acumen

Leadership

Analytical thinking

Education

Bachelor's degree or higher in Business/Management

Tools

MS Office

Data viz tools

Job description

Northwestern Mutual is seeking a senior leader to drive the Field Experience and Engagement division's strategy, operating model, and communications. You will steer strategic planning, align division initiatives with corporate priorities, and lead cross-functional programs impacting the enterprise.

The role requires strong business acumen, proven leadership across diverse teams, and the ability to translate goals into executable plans.