Strategic Program Manager - Sales & Operations

MarketSource inc; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k)/Roth

Insurance (Basic/Supplemental Life & D

Short and long-term disability

Health & Dependent Care Spending

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick)

Job summary

MarketSource inc. is seeking a results-driven Program Manager to lead a high-performing team supporting key client accounts.

You will plan, direct, and optimize program activities to meet financial and performance targets while coordinating with clients to drive innovation and value. You will hire, coach, train, and mentor staff, develop processes, monitor progress, and present insights to senior leadership.

Qualifications

• Bachelor's degree in business administration or related field, or equivalent experience.
• 3+ years’ experience in sales environment.
• 50%-80% travel within the market with occasional out of state and overnight travel.

Responsibilities

• Plan and direct the program’s activities to achieve financial and performance targets mutually established by MarketSource and the client
• Direct functions and performance within the program, including oversight and monitoring of employee activity
• Manage client commitments and expectations
• Monitor Program objectives and provide critical performance feedback to the client and leadership
• Coach and develop team members to drive performance and exceed program goals and objectives
• Develop and implement processes to measures and drive performance
• Provide analysis for ad-hoc executive management reporting
• Coordinate contingency plans supporting business continuity when employees are unavailable for extended periods of time
• Manage Program Profit & Loss
• Perform regular financial and program reviews with client’s management staff and MarketSource
• Manage and direct staff including recruitment, selection, and development to achieve Company goals and objectives
• Define, plan, communicate, and measure employees on team objectives associated with effective territory management within, and in conjunction with, program initiatives
• Instill a strong operating rhythm within the team that fully leverages the CRM tool for account management, forecasting, and reporting
• Manage established processes associated with performing employee performance reviews, hiring, promoting, terminating, and disciplining employees
• Ensure effective control of results, and takes corrective actions to guarantee that achievement of objectives fall within designated expectations
• Assist team with maintaining relationships, negotiating, and closing opportunities
• Train team on necessary skills, tools utilization, product information, and business intelligence

Skills

Program management

Leadership

Client relations

Forecasting

Communication

Recruitment

Education

Bachelor's degree in business administration or related field

Tools

MS Office

Job description

MarketSource inc. is seeking a results-driven Program Manager to lead a high-performing team supporting key client accounts.

You will plan, direct, and optimize program activities to meet financial and performance targets while coordinating with clients to drive innovation and value. You will hire, coach, train, and mentor staff, develop processes, monitor progress, and present insights to senior leadership.