Strategic Program Manager, Digital Transformation

CGI Njoyn; Dallas (TX); On-site; USD 88,000 - 155,000; Full time

Benefits offered by this job

Competitive compensation

Profit participation program

Comprehensive medical, dental, and eye

401(k) matching

Paid vacation 10–20 days

Paid holidays

Job summary

CGI’s Dallas area client is seeking an experienced Program Manager to lead enterprise digital transformation initiatives spanning AI, Personalization, and a Digital Platform. You’ll influence executives, coordinate with Product, Engineering, Data, Marketing, and Operations, and drive value realization through KPI definition and reporting.

This role supports complex programs with visibility across multiple business units, requiring strong facilitation, strategic thinking, and independent

Qualifications

• 7+ years of Program Management experience leading complex enterprise initiatives.
• Demonstrated experience managing programs involving multiple business units and cross functional stakeholders.
• Strong facilitation and meeting leadership skills.
• Exceptional written and verbal communication skills with experience creating executive level communications.
• Proven ability to build relationships across business and technical organizations.
• Strong organizational skills with the ability to manage multiple priorities simultaneously.
• Experience managing risks, issues, dependencies, and executive reporting.
• Comfortable working in fast paced environments with evolving priorities.
• Self starter capable of operating independently with minimal direction.

Responsibilities

• Lead strategic cross functional & transformational programs within the Digital organization involving multiple teams and executive stakeholders.
• Drive program execution from planning through delivery while proactively identifying and mitigating risks.
• Facilitate cross functional meetings, decision making, issue resolution, and program governance.
• Build strong relationships across technical and non technical organizations to drive alignment and execution.
• Develop executive level status reports, presentations, dashboards, and leadership communications.
• Coordinate activities across Product, Engineering, Data, Marketing, Customer Experience, Finance, and Operations teams in support of Digital priorities.
• Track program milestones, dependencies, risks, and key decisions.
• Support value realization activities by helping define KPIs, measure outcomes, and communicate business value for AI, Personalization, and Digital Platform initiatives.
• Help establish scalable program management processes and operational best practices.
• Adapt responsibilities based on changing business priorities and organizational needs.

Skills

Program management

Cross-functional leadership

Executive communications

Risk management

Stakeholder management

Facilitation

Independent work

Job description

CGI’s Dallas area client is seeking an experienced Program Manager to lead enterprise digital transformation initiatives spanning AI, Personalization, and a Digital Platform. You’ll influence executives, coordinate with Product, Engineering, Data, Marketing, and Operations, and drive value realization through KPI definition and reporting.

This role supports complex programs with visibility across multiple business units, requiring strong facilitation, strategic thinking, and independent