Strategic Program Manager - Customer Growth & Profit

Libra Industries, LLC; Dayton (OH); On-site; USD 85,000 - 120,000; Full time

Job summary

Libra Industries, LLC is a full-service EMS provider delivering high-reliability electronic, mechanical, and electro-mechanical assemblies for aerospace, defense, medical, semiconductor, and industrial markets.

The Program Manager is the primary point of contact for designated customers, overseeing program needs, profitability, and collaboration across engineering, manufacturing, and supply chain to ensure on-time delivery and customer satisfaction.

Qualifications

• Minimum 3 years of Program, Project, or Account Management experience in a contract manufacturing environment.
• Proven ability as a strong communicator and presenter.
• Must have experience as a customer advocate and balance solutions between customer and organization.
• Strong collaborative and interpersonal skills with cross functional disciplines.
• Well-organized team leader capable of setting objectives and leading cross functional teams.
• Experience in contract review, sales and customer service, negotiation and value added pricing is preferred but not required.

Responsibilities

• Primary contact for assigned customers and quarterly business reviews.
• Develop and coordinate schedules and programs with customers and cross-functional departments to ensure quality and on-time delivery.
• Direct integration and implementation of customer requirements with Libra's teams across engineering, manufacturing, materials, quality, and logistics.
• Manage quotation processes, new product launches, contract reviews, engineering changes, and cross-functional activities.
• Develop and maintain rolling product forecasts for manufacturing and materials management to manage capacity, backlog, and inventory issues.
• Support cross-functional teams as escalation path for technical and commercial needs.

Skills

Strong communicator

Customer advocacy

Cross-functional collaboration

Organizational leadership

Negotiation

Microsoft Office

ERP software (Exact/Macola)

Education

Bachelor's degree in Business or Technical field

Program Management Certificate

Tools

Microsoft Office

ERP software (Exact/Macola)

Job description

Libra Industries, LLC is a full-service EMS provider delivering high-reliability electronic, mechanical, and electro-mechanical assemblies for aerospace, defense, medical, semiconductor, and industrial markets.

The Program Manager is the primary point of contact for designated customers, overseeing program needs, profitability, and collaboration across engineering, manufacturing, and supply chain to ensure on-time delivery and customer satisfaction.