Customer Program Manager - High-Reliability EMS

Libra Industries; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

Libra Industries is seeking a Program Manager in the Program Management department. You will be the primary liaison for key customers, manage programs from inception to delivery, and coordinate cross-functional teams including engineering, manufacturing, materials, and quality to ensure quality and on-time delivery.

The role emphasizes advocacy for the customer while safeguarding profitability. Requirements include 3+ years in program/project/account management within contract manufacturing,

Qualifications

• Minimum 3 years of Program/Project/Account Management in contract manufacturing.
• Strong communicator and presenter.
• Experience as a customer advocate balancing customer and organization.
• Collaborative with Engineering, Manufacturing, Sales and others.
• Well-organized team leader for cross-functional teams.
• Experience with contract reviews, pricing, and negotiations preferred.
• Proficient in program/project planning and MS Office.
• Familiarity with ERP systems such as Exact/Macola preferred.

Responsibilities

• Serve as primary point of contact for designated customers.
• Conduct quarterly customer business reviews with the team.
• Coordinate schedules and programs with cross-functional departments.
• Lead the integration of customer requirements with Libra teams.

Skills

Strong communicator

Customer advocate

Cross-functional collaboration

Team leadership

Analytical skills

Organizational skills

ERP knowledge

Education

Bachelor's degree in Business

Program Management Certificate

Bachelor's degree in Technical discipline

Tools

Exact/Macola ERP

Job description

Libra Industries is seeking a Program Manager in the Program Management department. You will be the primary liaison for key customers, manage programs from inception to delivery, and coordinate cross-functional teams including engineering, manufacturing, materials, and quality to ensure quality and on-time delivery.

The role emphasizes advocacy for the customer while safeguarding profitability. Requirements include 3+ years in program/project/account management within contract manufacturing,