Strategic Program Manager - Cross-Functional Delivery

Advantest America; Chandler (AZ); On-site; USD 100,000 - 140,000; Full time

Job summary

Advantest America in Chandler, AZ is seeking a Program Manager to lead crossfunctional engineering and manufacturing programs from planning through delivery. You will ensure alignment with customer expectations, contractual requirements, and operational readiness.

The role focuses on schedule, quality, and cost performance, data‑driven decisions, effective stakeholder communication, and proactive risk mitigation to boost customer satisfaction, on-time delivery, and rapid resolution of RMA and

Responsibilities

• Managing and developing project plans (10%)
• Manage activities of a cross functional team(s) to ensure completion of the project on time (10%)
• Review status with the customer and the management team (10%)
• Drive effective meetings with both internal and external teams (10%)
• Timely resolution of issues and escalation as required to avoid delays in project completion (10%)
• Ensure timely implementation of ECOs (10%)
• Ensure proper closure of customer related A/R issues (10%)
• Ensures program-related decisions are guided by the terms & conditions of the customer's contract (10%)
• Understands all aspects required to launch a new program or order (10%)
• Responsible for customer management and satisfaction, order management and delivery, revenue achievement, business issue resolution (RMA's) (10%)

Job description

Advantest America in Chandler, AZ is seeking a Program Manager to lead crossfunctional engineering and manufacturing programs from planning through delivery. You will ensure alignment with customer expectations, contractual requirements, and operational readiness.

The role focuses on schedule, quality, and cost performance, data‑driven decisions, effective stakeholder communication, and proactive risk mitigation to boost customer satisfaction, on-time delivery, and rapid resolution of RMA and