Strategic Program Manager | Agile/Hybrid Delivery

vTech Solution; City of White Plains (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

vTech Solution in White Plains, NY seeks a Program Manager to lead complex programs using waterfall, agile, and hybrid approaches. You will act as a strategic liaison across Innovation, Business, and IT, driving cross-functional collaboration, governance, and reporting to support informed decision-making at all levels.

Responsibilities include managing risks, budgets, schedules, and resources; delivering executive communications; ensuring compliance with PMO standards; and guiding production

Qualifications

• Experience leading initiatives across organizational boundaries and working cross-functionally with business partners at all levels.
• Strong understanding of software development processes and technology project management methodologies (Agile, Waterfall, Hybrid).
• Familiarity with DevOps, configuration management, change management, and IT solution delivery processes.
• Proven project management skills including customer relationship management, risk management, change management, and vendor management.
• Knowledge of data governance, management, and quality.
• Excellent communication, leadership, conflict resolution, and negotiation skills.
• Bachelor's Degree in a technical or business discipline.
• Increasingly responsible experience managing multi-year, multimillion-dollar projects.

Responsibilities

• Serve as a strategic liaison between Innovation, Business, and IT teams to ensure alignment and collaboration.
• Drive cross-functional coordination to achieve program objectives and deliver successful outcomes.
• Facilitate transparent communication across project teams and manage complex messaging for internal and external audiences.
• Resolve conflicts constructive and build consensus among stakeholders.
• Identify and address sensitive issues, ensuring timely resolution aligned with organizational priorities.
• Develop and deliver executive-level communications, including presentations and reports for senior leadership and board audiences.
• Define and manage Innovation workstreams, including schedules, tasks, budgets, risks, and changes using PMO standards.
• Monitor program performance, track timelines, budgets, and deliverables; escalate issues as necessary.
• Identify risks and implement mitigation strategies in collaboration with senior leadership.
• Plan and manage resources throughout all program phases, including transition to production support.
• Assess technology impacts on scope, schedule, and deliverables to ensure feasibility.
• Apply program management methodologies (Agile, Waterfall, Hybrid) to deliver technical solutions.
• Leverage Innovation toolsets such as DevOps and configuration management to ensure scalable solutions.
• Manage program financials including budgeting and forecasting for resources, hardware, software, and labor.
• Ensure compliance with governance standards, Enterprise Architecture, and Cybersecurity policies.
• Fulfill PMO and governance obligations including documentation, gate reviews, and adherence to the PMO Playbook.
• Foster collaboration among program teams, project teams, and business units.
• Maintain stakeholder engagement, manage expectations, and prepare high-quality reports and correspondence.

Skills

Cross-functional leadership

Agile/Waterfall

DevOps

Risk management

Vendor management

Data governance

Communication

Large programs

Education

Bachelor's Degree in technical or business

Job description

vTech Solution in White Plains, NY seeks a Program Manager to lead complex programs using waterfall, agile, and hybrid approaches. You will act as a strategic liaison across Innovation, Business, and IT, driving cross-functional collaboration, governance, and reporting to support informed decision-making at all levels.

Responsibilities include managing risks, budgets, schedules, and resources; delivering executive communications; ensuring compliance with PMO standards; and guiding production