Strategic Program Leader, Provider Network Operations

Visa Hunt; United States; On-site; USD 139,000 - 191,000; Full time

Job summary

Humana is seeking a senior leader to steer Provider Network Operations strategy and drive enterprise-wide transformation. You will collaborate with leaders across product, technology, analytics, and compliance to deliver scalable improvements in provider data quality and experience.

The role emphasizes strategic planning, executive-level communication, and delivering actionable insights to inform decisions while leading organizational change in a remote setting across CST/EST hours.

Qualifications

• Bachelor’s degree in Business Administration, Healthcare Administration, Operations Management, or related field.
• 10+ years of strategy, operations, or related leadership experience.
• Healthcare experience.
• Experience presenting to senior executives.
• Experience driving results in a complex environment.
• Experience leading organizational change initiatives.

Responsibilities

• Lead the development and communication of the Provider Network Operations strategic roadmap aligned with enterprise priorities.
• Drive cross-functional initiatives to improve data quality, provider experience, and operational efficiency.
• Identify and advance transformation opportunities through process redesign, automation, AI, and emerging tech.
• Translate strategic priorities into actionable plans, measurable outcomes, and governance processes.
• Establish performance measures and reporting to monitor progress and value realization.
• Coordinate resources to support large-scale strategic initiatives and organizational change.
• Develop executive communications and recommendations for decision-making.

Skills

Strategic planning

Cross-functional leadership

Healthcare industry knowledge

Management consulting

Executive communications

Change management

Relationship building

Education

Bachelor's degree in Business Administration, Healthcare Administration, Operations Management, or related field

Tools

PMP

Lean Six Sigma

Agile

Job description

Humana is seeking a senior leader to steer Provider Network Operations strategy and drive enterprise-wide transformation. You will collaborate with leaders across product, technology, analytics, and compliance to deliver scalable improvements in provider data quality and experience.

The role emphasizes strategic planning, executive-level communication, and delivering actionable insights to inform decisions while leading organizational change in a remote setting across CST/EST hours.