Strategic Product Supportability Manager

KLA; Phoenix (AZ); In loco; USD 109.000 - 185.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Employee stock purchase program (ESPP)

Tuition reimbursement program

Wellness benefits including EAP

Paid time off and paid holidays

Family care and bonding leave

Descrizione del lavoro

KLA's Product Supportability Program Manager leads strategic initiatives to ensure long-term product and service continuity across the installed base. This role partners with Product Divisions, Engineering, Supply Chain, Manufacturing, and Legal to identify risks, develop mitigation strategies, and drive cross-functional programs for improved availability and resilience.

The position focuses on roadmaps, governance, and aligning global stakeholders, sustaining customer support throughout the

Competenze

• Doctorate (Academic) degree required, related work experience not specified.
• Master's degree with 3 years related work experience.
• Bachelor's degree with 5 years related work experience.

Mansioni

• Lead strategic initiatives to improve long-term product and service continuity across the installed base.
• Develop supportability roadmaps aligned with business objectives and operational requirements.
• Identify supportability risks and drive mitigation plans across product portfolios.
• Coordinate governance and reporting with executive stakeholders to monitor program health.

Conoscenze

Executive Communication

Formazione

Doctorate (Academic) Degree

Master's Level Degree

Bachelor's Level Degree

Descrizione del lavoro

KLA's Product Supportability Program Manager leads strategic initiatives to ensure long-term product and service continuity across the installed base. This role partners with Product Divisions, Engineering, Supply Chain, Manufacturing, and Legal to identify risks, develop mitigation strategies, and drive cross-functional programs for improved availability and resilience.

The position focuses on roadmaps, governance, and aligning global stakeholders, sustaining customer support throughout the