Strategic Product Support Sales Leader

Gregory Poole Equipment Company in; Garner (NC); On-site; USD 90,000 - 140,000; Full time

Job summary

Gregory Poole Equipment Company is seeking a Product Support Sales Manager to lead the sales team for the EPG (Finance) segment, drive revenue, and enhance customer satisfaction. The role requires strong leadership, strategic planning, and collaboration across departments to execute sales strategies and grow market share.

The ideal candidate will have 5+ years in the power generation/industrial equipment sector and 3+ years of sales leadership, with proven ability to coach, mentor, and mobilize

Qualifications

• Bachelor's degree in business or marketing preferred.
• 5+ years in electric power generation, industrial engine or similar construction equipment industry.
• 3+ years in providing management leadership to other sales professionals.

Responsibilities

• Lead, coach, and develop sales representatives to achieve sales, profitability, and customer satisfaction objectives.
• Establish performance expectations, SMART goals and conduct ongoing performance management and development activities.
• Recruit, onboard, train, and mentor sales personnel to strengthen team effectiveness.
• Promote a culture of accountability, collaboration, customer focus, and continuous improvement.
• Execute division sales strategies and business plans to achieve revenue, market share, and profitability goals.
• Monitor sales performance and implement corrective actions to address gaps and capitalize on opportunities.
• Support sales representatives in developing account plans, identifying opportunities, and closing business.
• Ensure consistent utilization of sales processes, tools, and reporting systems including CRM to maintain proper line of sight in the sales funnel.
• Support corporate and divisional projects aligned with company mission and Caterpillar excellence initiatives.
• Evaluate quoted jobs and projects for profitability and risk mitigation.
• Travel with sales representatives to strengthen relationships with key and prospective customers.
• Assist with complex quotes, bid documentation, vendor negotiations, and contractual risk mitigation.
• Monitor quote-to-win ratios, commission structures, and overall territory sales performance.
• Coordinate product support training and sales development activities to strengthen team knowledge and effectiveness in the market.
• Monitor industry trends, product developments, and competitive offerings to maintain a strong market position.
• Assist with implementation of marketing, parts, and service growth initiatives with focused campaigns.
• Work with the Director of Product Support to ensure compliance with company policies, pricing guidelines, and sales procedures.

Skills

Sales Leadership

Team Development

Account Management

CRM Proficiency

Strategic Planning

Education

Bachelor's degree in business or marketing

Tools

CRM systems

MS Office

Job description

Gregory Poole Equipment Company is seeking a Product Support Sales Manager to lead the sales team for the EPG (Finance) segment, drive revenue, and enhance customer satisfaction. The role requires strong leadership, strategic planning, and collaboration across departments to execute sales strategies and grow market share.

The ideal candidate will have 5+ years in the power generation/industrial equipment sector and 3+ years of sales leadership, with proven ability to coach, mentor, and mobilize