Strategic Product Manager - Professional Services

CDW; Oregon (WI); Hybrid; USD 124,000 - 170,000; Full time

Benefits offered by this job

Annual bonus 10%

Benefits package

Job summary

CDW's Product Management Team is driving the long-term strategy for the digital seller team, translating vision into a concrete roadmap and measurable outcomes. This role partners with Sales, ITS, Operations, and Finance to deliver high-quality products at scale, communicating effectively up to the C-suite and shaping strategic initiatives across disciplines.

The ideal candidate brings strong analytical skills, experience with Agile methodologies, and a track record of launching products in a

Qualifications

• Bachelor's degree or equivalent experience required.
• 3+ years of Product Management, Professional Services or Technology experience.
• Proven track record of successfully managing products from concept to launch in a fast-paced environment.
• Strong analytical and problem-solving skills with the ability to prioritize and execute tasks effectively.
• Excellent communication and presentation skills with the ability to influence cross-functional teams and senior stakeholders.
• Experience with Agile methodologies, including SAFe, Scrum, and Kanban.
• Experience with professional or managed services is required.
• Strong verbal and written communication skills with internal and external stakeholders.
• Capable of taking granular detail and communicating information at a high level.
• Excellent analytical skills.
• Ability to manage competing priorities and meet deadlines.
• Proficient in Microsoft Office with strong PowerPoint skills.
• Demonstrated ability to present data to stakeholders for full scenario understanding.
• Track record of identifying process improvements and making recommendations.
• Strong negotiation skills.

Responsibilities

• Build strong relationships with technical and non-technical teams to align objectives and priorities.
• Speak, present, and demo capabilities up to C-suite.
• Define and track KPI's to measure product initiatives.
• Develop a clear product roadmap aligned with objectives and market trends.
• Translate roadmap into actionable strategies for product growth and innovation.
• Define and maintain journey maps to understand user journeys by persona.
• Own and prioritize product backlog, aligning stakeholders and technology.
• Conduct market research and user interviews to identify requirements.
• Lead strategic vision for the Professional Services domain for release planning and PI execution.
• Create and maintain Program Increment artifacts such as backlogs, WSJF's, Sprint Plans, Release Notes.
• Collaborate with architects, designers, and product owners to develop innovative, scalable solutions.

Skills

Product Management

Agile methodologies

Stakeholder management

PowerPoint

Communication

Education

Bachelor's degree

Tools

Salesforce CRM

Salesforce CPQ

Certinia PSA

Lucidchart

Job description

CDW's Product Management Team is driving the long-term strategy for the digital seller team, translating vision into a concrete roadmap and measurable outcomes. This role partners with Sales, ITS, Operations, and Finance to deliver high-quality products at scale, communicating effectively up to the C-suite and shaping strategic initiatives across disciplines.

The ideal candidate brings strong analytical skills, experience with Agile methodologies, and a track record of launching products in a