Strategic Product Manager, Digital Experience

ACS; Washington (District of Columbia); Hybrid; USD 125,000 - 145,000; Full time

Benefits offered by this job

Hybrid schedule

Health insurance

Paid time off

Job summary

American Chemical Society in Washington, DC (Hybrid) seeks a Product Manager for Digital Product & Experience to lead a portfolio of initiatives across ACS.org and adjacent digital experiences. This role blends strategy and delivery, shaping what's next while executing today.

You will own segments, build roadmaps, define KPIs, and translate outcomes into business impact. The role emphasizes discovery, user-centric thinking, and collaboration with design, analytics, and engineering to drive

Qualifications

• 3–5 years of digital product management experience with end-to-end ownership of web or digital products.
• Proven continuous discovery practice — independently running research, using feedback to drive roadmap decisions.
• Experience with customer journey mapping and translating findings into prioritized product decisions.
• Comfort with analytics, A/B testing, and behavioral data to validate solutions and drive prioritization.
• Ability to build and present a clear business case — synthesizing data, tradeoffs, and strategic context into a story that drives alignment.
• Strong presentation skills with the ability to communicate complex ideas clearly and confidently to varied audiences.

Responsibilities

• Own a defined segment of the ACS digital experience and its outcomes.
• Build and maintain roadmaps reflecting user needs and priorities.
• Define KPIs and post-launch milestones; translate outcomes into compelling narratives connecting product to business impact.
• Independently run research to identify friction points and opportunities to improve member experience.
• Manage cross-functional product work from planning through release and review.
• Facilitate workshops and collaboration sessions to refine features and scope.
• Design and conduct assumption and A/B testing to validate solutions.
• Collaborate with development, design, UX research, content strategy, and analytics across the product lifecycle.

Skills

Product management

Continuous discovery

Customer journey mapping

Analytics & A/B testing

Stakeholder management

Business case development

Presentation skills

Job description

American Chemical Society in Washington, DC (Hybrid) seeks a Product Manager for Digital Product & Experience to lead a portfolio of initiatives across ACS.org and adjacent digital experiences. This role blends strategy and delivery, shaping what's next while executing today.

You will own segments, build roadmaps, define KPIs, and translate outcomes into business impact. The role emphasizes discovery, user-centric thinking, and collaboration with design, analytics, and engineering to drive