Digital Product Manager, Member Experience & Strategy

American Chemical Society; Washington; Hybrid; USD 125,000 - 145,000; Full time

Benefits offered by this job

Hybrid schedule

Paid time off

Health insurance

Dental insurance

Vision insurance

Retirement benefits

Short- and long-term disability

Work from anywhere (4 weeks)

Job summary

American Chemical Society seeks a Product Manager for Digital Product & Experience to lead a portfolio across ACS.org and adjacent experiences. This role blends strategy and delivery to shape next-generation digital experiences and drive member value.

The successful candidate will own roadmaps, run discovery, and collaborate with design, engineering, and analytics in a hybrid Washington, DC setting. Prior digital product management and A/B testing experience are required.

Qualifications

• 3-5 years of digital product management experience with end-to-end ownership of web or digital products.
• Proven continuous discovery practice with independent research and roadmapping.
• Experience with customer journey mapping and translating findings into prioritized decisions.
• Comfort with analytics, A/B testing, and behavioral data to drive prioritization.
• Technical fluency to work productively with developers on integrations and platform tradeoffs.

Responsibilities

• Own a defined segment of the ACS digital experience and lead its outcomes and direction.
• Build and maintain roadmaps reflecting user needs and priorities.
• Define product KPIs and post-launch milestones; translate outcomes into business impact.
• Independently run research to identify friction points and opportunities for the member experience.
• Manage cross-functional work from planning through release and communicate milestones.
• Collaborate with design, UX research, content strategy, and analytics across the lifecycle.

Skills

Digital product management

Continuous discovery

Customer journey mapping

Analytics & A/B testing

Technical fluency

Stakeholder management

Business case development

Presentation skills

Tools

Adobe Experience Manager

Job description

American Chemical Society seeks a Product Manager for Digital Product & Experience to lead a portfolio across ACS.org and adjacent experiences. This role blends strategy and delivery to shape next-generation digital experiences and drive member value.

The successful candidate will own roadmaps, run discovery, and collaborate with design, engineering, and analytics in a hybrid Washington, DC setting. Prior digital product management and A/B testing experience are required.