Strategic Product Manager, Case Servicing Experience

Capital One Group; New York (NY); Sur place; USD 180 000 - 205 000; Plein temps

Résumé du poste

Capital One is seeking a Manager, Product Management for Case Servicing Strategy to drive value through reimagined servicing experiences. The role spans prioritizing opportunities, coordinating discovery, and partnering with product managers and technical teams across the portfolio.

You will manage multiple stakeholders, translate business strategy into digital product experiences, and lead teams toward execution with a focus on customer outcomes.

Qualifications

• Bachelor’s or Master’s Degree in a quantitative field or Business/Marketing, or a Bachelor’s in any field with 3+ years of Product Management experience.

Responsabilités

• Prioritize high-leverage opportunities across the servicing landscape.
• Lead discovery and ideation to prepare new experiences for development.
• Partner with other product managers and tech teams to implement.

Connaissances

Stakeholder management

Discovery & ideation

Product management

Formation

Bachelor’s or Master’s in quantitative field OR Business/Marketing

3+ years of Product Management experience (if Bachelor’s in any field)

Description du poste

Capital One is seeking a Manager, Product Management for Case Servicing Strategy to drive value through reimagined servicing experiences. The role spans prioritizing opportunities, coordinating discovery, and partnering with product managers and technical teams across the portfolio.

You will manage multiple stakeholders, translate business strategy into digital product experiences, and lead teams toward execution with a focus on customer outcomes.