Product Manager - Case Servicing & Digital Experience

Capital One; Richmond (VA); On-site; USD 150,000 - 171,000; Full time

Benefits offered by this job

Health benefits

Competitive compensation

Job summary

Capital One is seeking a Manager, Product Management for Case Servicing Strategy in Richmond, VA to prioritize high-leverage opportunities across the servicing landscape and prepare new customer experiences for development.

This role requires a jack‑of‑all‑trades mindset: manage multiple stakeholders, lead discovery and ideation, and partner with other product managers and tech teams to deliver solutions that scale.

Qualifications

• Bachelor's or Master's degree in a quantitative field or Business/Marketing, or equivalent experience
• Bachelor's degree with at least 3 years of Product Management experience
• Experience translating business strategy into consumer-facing digital products

Responsibilities

• Prioritize high-leverage opportunities across the servicing landscape
• Lead discovery and ideation and prepare new experiences for development
• Manage multiple stakeholders and partner with PMs and tech teams
• Translate business strategy into scalable digital products

Skills

PM experience

Discovery

Stakeholder management

Education

Bachelor's or Master's degree in a quantitative field or Business/Marketing

Bachelor's degree with 3+ years PM experience

Job description

Capital One is seeking a Manager, Product Management for Case Servicing Strategy in Richmond, VA to prioritize high-leverage opportunities across the servicing landscape and prepare new customer experiences for development.

This role requires a jack‑of‑all‑trades mindset: manage multiple stakeholders, lead discovery and ideation, and partner with other product managers and tech teams to deliver solutions that scale.