Strategic Process Improvement Consultant – Medicaid

Kaiser Permanente; Pleasanton (CA); Hybrid; USD 110,000 - 140,000; Full time

Job summary

KAISER in Pleasanton, California seeks a Process Improvement Consultant III to lead Medicaid process optimization across markets. You will translate regulatory requirements into future-state workflows, design testing strategies, and implement scalable solutions that drive efficiency and quality.

Collaborating with business, clinical, compliance, informatics and IT teams, you will mentor colleagues, analyze data, and manage change across initiatives.

Qualifications

• Bachelor's degree required; 3+ years in process improvement, consulting, project management, or related field, or 6+ years with broader experience.

Responsibilities

• Delivers and sustains PI engagements including kaizen; translates requirements into business specs and workflows.
• Supports strategic planning and prioritization of PI initiatives with measurable results.
• Presents results and recommendations; collaborates with stakeholders to drive change management.
• Performs data analyses to support PI initiatives using appropriate tools and methods.
• Keeps abreast of industry practices and benchmarks to champion continuous improvement.

Skills

Ambiguity/Uncertainty Management

Attention to Detail

Business Knowledge

Communication

Critical Thinking

Cross-Group Collaboration

Decision Making

Dependability

Diversity, Equity, and Inclusion

Drives Results

Facilitation Skills

Health Care Industry

Influencing Others

Integrity

Learning Agility

Organizational Savvy

Problem Solving

Teamwork

Topic-Specific Communication

Education

Bachelor's degree in Business Administration, Finance, Engineering, Health Care/Public Health Administration, Behavioral/Social/Computer Science, Liberal Arts, Mathematics, or related field

Tools

Epic

Job description

KAISER in Pleasanton, California seeks a Process Improvement Consultant III to lead Medicaid process optimization across markets. You will translate regulatory requirements into future-state workflows, design testing strategies, and implement scalable solutions that drive efficiency and quality.

Collaborating with business, clinical, compliance, informatics and IT teams, you will mentor colleagues, analyze data, and manage change across initiatives.