Strategic PMO & Resource Operations Leader

LogicalisUS; United States; On-site; USD 150,000 - 173,000; Full time

Job summary

Logicalis in the United States seeks a Director, Project Management and Resource Operations to lead the PMO and RMO within Logicalis Professional Services. This role builds a scalable delivery model to improve project predictability, customer experience, portfolio visibility, financial performance, and resource utilization.

As a senior leader, you will govern delivery across engagements, manage risk, and drive continuous improvement using data, automation, and AI.

Qualifications

• Bachelor’s Degree in a related field.
• 12+ years of progressively responsible experience in project, program, portfolio, or delivery operations.

Responsibilities

• Leads the integrated PMO and RMO operating model, including project intake, project manager assignment, resource qualification and scheduling, subcontractor coordination, project governance, financial oversight, and project closure.
• Establishes clear decision rights, standards, and accountability across PMO, RMO, Engagement Managers, practice leaders, sales, finance, delivery teams, partners, and customer stakeholders.
• Builds forward-looking capacity and demand management capabilities using backlog, pipeline, resource availability, skills, utilization, and third-party capacity data.
• Ensures projects are assigned the appropriate project leadership and technical resources based on customer needs, required skills, delivery complexity, availability, location, and financial considerations.
• Defines and maintains a scalable project delivery framework with differentiated governance based on engagement value, risk, complexity, customer impact, delivery model, and contractual exposure.
• Owns portfolio health reporting and executive governance, connecting delivery, financial, customer, schedule, scope, resource, and quality indicators.

Education

Bachelor’s Degree in a related field

Job description

Logicalis in the United States seeks a Director, Project Management and Resource Operations to lead the PMO and RMO within Logicalis Professional Services. This role builds a scalable delivery model to improve project predictability, customer experience, portfolio visibility, financial performance, and resource utilization.

As a senior leader, you will govern delivery across engagements, manage risk, and drive continuous improvement using data, automation, and AI.