Strategic PM: Community Development & GovTech

BSA Software; Michigan; On-site; USD 110,000 - 160,000; Full time

Job summary

BS&A Software is seeking a customer-focused Product Manager to own the Community Development product line for local governments—handling permits, inspections, licensing, and enforcement workflows.

You will translate municipal needs into clear epics and a prioritized backlog, guiding features from ideation to release while partnering with Development, QA, Marketing, Support, Sales, and Implementation to deliver customer-loved software.

Qualifications

• Bachelor’s degree in Business, Information Systems, Public Administration, or a related field, or equivalent work experience.
• 8–10 years of product management, product ownership, or business analysis experience for software.
• Experience with cloud-based SaaS or ERP products.
• Experience with municipal or GovTech software, especially permitting, inspections, licensing, code enforcement, or land management.
• Knowledge of local government operations, building codes, or permit-to-inspection lifecycle.
• Strong analytical skills and data-informed prioritization.
• Excellent written and verbal communication, with ability to explain technical concepts.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in applying AI and automation to improve workflows.

Responsibilities

• Own the vision, strategy, and multi-year roadmap for the Community Development product line.
• Prioritize the backlog based on customer value, market opportunity, regulatory needs, and capacity.
• Track competitors and GovTech trends, and position the offering to win in the market.
• Meet with municipal customers, prospects, and experts to understand workflows.
• Translate problems into epics, user stories, and acceptance criteria in Jira.
• Guide features through the ideation, requirements, design, and prototyping stages.
• Collaborate with Development, QA, Product Marketing, Support, Sales, and Implementation.
• Prepare release notes, product documentation, and training materials.

Skills

Customer-focused mindset

Analytical thinking

Communication skills

AI and automation awareness

Education

Bachelor’s degree or equivalent

Job description

BS&A Software is seeking a customer-focused Product Manager to own the Community Development product line for local governments—handling permits, inspections, licensing, and enforcement workflows.

You will translate municipal needs into clear epics and a prioritized backlog, guiding features from ideation to release while partnering with Development, QA, Marketing, Support, Sales, and Implementation to deliver customer-loved software.