Strategic Performance Improvement Leader

luminishealth; Annapolis (MD); On-site; USD 110,000 - 170,000; Full time

Job summary

Luminis Health seeks a Senior Performance Improvement Facilitator to drive system-wide performance initiatives across the health network. You will manage complex projects, partner with executive sponsors and leaders, and lead PI intake, chartering, and education efforts in Lean Transformation.

The role emphasizes stakeholder communication and sustained process improvements. You will guide Greenbelt trainings, facilitate strategic retreats, and support onboarding of new PI staff while

Responsibilities

• To support the System Director of Performance Improvement, Steering Committee, and Executive Leadership Team in implementing a vision that effects positive changes in patient care and key strategic operational priorities; includes: Implementing tactical strategies to achieve the desired vision, executing long and short-term objectives to support the value streams goals, working with system and site personnel to identify, address, and eliminate process related obstacles, assist in the change of systems/processes, as required, in support of the Lean initiatives.
• To act as a change agent to bring about improvements in patient care processes through the project management, active planning and execution of, and participation in Performance Improvement Events; includes: Facilitating or co-facilitating System and Site-specific Annual Strategic Priority setting and Deployment retreats. Supporting and/or designing and executing event planning and performing necessary preparation, participating in, co-facilitating, or facilitating projects, events and "just do-its," participating in Gemba walks and coaching employees, providing necessary training specific to Lean Transformation tools and methodology, following up on action plans and assisting all teams as needed to ensure improvements are made and sustained.
• To support the launch of all activities needed to incorporate a culture of continuous improvement and "Systemness"; includes: Facilitating or co-facilitating Greenbelt training program, identifying on-going training needs, supporting communication of the direction of Lean Transformation initiatives to all employees across the Health System.
• To track all changes/improvements made to provide Executive Leadership/Management the assurance that changes are effective and lasting; includes: Examining and evaluating the areas after improvements are implemented, posting/updating results to the Mission Control Center boards, review new procedures/controls and appraising the efficiency and effectiveness of operations, and working with the System Director of Performance Improvement, Executive Leadership, Directors, Department Managers and Supervisors to resolve any issues that might arise during implementation and/or maintenance phases.
• To support the PI Director in departmental needs, PI Facilitator continuous education and onboarding of new hires; includes: Acting as department lead in absence of PI Director (ie time off), Mentoring new hires and supporting oversight of onboarding schedule, Supporting needs of PI Facilitators and assisting with difficult project meetings, communication with senior level stakeholders or facilitator training opportunities.

Job description

Luminis Health seeks a Senior Performance Improvement Facilitator to drive system-wide performance initiatives across the health network. You will manage complex projects, partner with executive sponsors and leaders, and lead PI intake, chartering, and education efforts in Lean Transformation.

The role emphasizes stakeholder communication and sustained process improvements. You will guide Greenbelt trainings, facilitate strategic retreats, and support onboarding of new PI staff while