Strategic People Operations Partner: Org Design & Talent

Medium; Austin (TX); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) plan

Favor Gold subscription

H-E-B discounts

Unlimited PTO

Learning & development opportunities

Job summary

Favor is seeking a strategic People Operations Business Partner to guide performance management, employee relations, career development, and engagement initiatives within a hybrid role based in Austin, TX. You will partner with management, use data to drive solutions, and help optimize organizational health while supporting Talent Experience and Talent Acquisition initiatives.

You will work with leadership to translate strategy into a People plan, oversee talent programs, coach managers, and

Qualifications

• Bachelor's degree or comparable formal training, certification, and/or work experience
• 4+ years of experience in human resources
• Demonstrated experience working with varying levels of leadership
• Ability to set up and track relevant metrics and KPIs and use them to drive business results
• Working knowledge of compensation strategy, employee relations, organizational design, performance management, employment law, and DEIB
• SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) preferred

Responsibilities

• Act as a strategic advisor and coach to assigned business leaders, VPs, and managers on all people-related matters, including organizational design, workforce planning, and talent management.
• Translate business strategy and priorities into a tangible People strategy, leading organizational design and restructuring efforts within assigned departments, advising on team structure, job leveling, and role clarification to maximize effectiveness and improve the performance of the business.
• Partner with senior leadership to diagnose organizational health, anticipate people issues, and develop proactive solutions that drive business results.
• Execute core talent programs within assigned departments, including performance reviews, talent calibrations, compensation planning, and promotion cycles.
• Coach managers on effective performance management, leadership development, team member coaching, and succession planning for key roles.
• Identify training and development needs for assigned departments and collaborate with the Talent Experience team to create and implement targeted programs aligned with Favor’s business objectives.
• Manage and resolve complex employee relations issues through resolution in partnership with the Manager, People Operations and Legal team.
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance within the client group.
• Analyze HR and business data to identify trends and root causes, and use these insights to propose data-driven solutions.
• Collaborate with Finance, Manager of People and business leaders to maintain workforce plans and headcount forecasts.
• Track and report on key People metrics for assigned departments, providing regular updates to leadership on organizational health and progress toward People goals.
• Partner with the Talent Experience team to support programs and processes related to team member engagement.
• Collaborate with the Talent Acquisition team to create an equitable hiring experience for all candidates.
• Champion and drive cultural initiatives and company values within assigned departments.
• Partner with the People Operations team to ensure compensation, benefits, and recognition programs are communicated to drive retention and morale.
• Partner with leadership to act on engagement surveys and feedback mechanisms.
• Provide career guidance to team members and propose internal movement opportunities.
• Collaborate with Business Partner and People Operations teams to ensure a consistent experience for all Favor team members.
• Work with Hiring Managers to identify hiring needs and create interview questions reflecting requirements.
• Help source and build talent pipelines for roles when needed.

Skills

HR experience

Leadership levels

Metrics & KPIs

Compensation, ER, org design, perf Mgm

SHRM-CP/SRSHRM-SCP preferred

Education

Bachelor's degree or equivalent

Job description

Favor is seeking a strategic People Operations Business Partner to guide performance management, employee relations, career development, and engagement initiatives within a hybrid role based in Austin, TX. You will partner with management, use data to drive solutions, and help optimize organizational health while supporting Talent Experience and Talent Acquisition initiatives.

You will work with leadership to translate strategy into a People plan, oversee talent programs, coach managers, and