Strategic Partnerships Operations Lead

DK Law - Injury, Accident, and More; Costa Mesa (CA); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Match

PTO 2 weeks

On-site Gym

Career Development

Job summary

DK Law - Injury, Accident, and More is seeking a Strategic Partnerships Operations Lead to identify, develop, and manage referral relationships with law firms across California and beyond. You will be the primary contact for partnerships, negotiating case-sharing agreements and ensuring alignment with our standards of quality, ethics, and client care.

This hands-on, relationship-driven role combines business development, negotiation, and operational know-how.

Qualifications

• 3–5 years of experience in business development, partnerships, or client relations—preferably in a law firm or legal services environment.
• Knowledge of personal injury workflows and terminology (strongly preferred)
• Proven negotiation and contract-management skills
• Excellent communication and interpersonal abilities; able to influence with professionalism and tact
• Highly organized and able to manage multiple relationships and agreements at once

Responsibilities

• Identify and engage law firms suitable for referral partnerships
• Negotiate referral contracts and case-sharing agreements with clear fee structures and performance standards
• Represent DK Law in meetings, networking events, and industry functions to expand referral pipelines
• Maintain ongoing communication with partner firms to ensure quality and compliance on shared cases
• Collaborate with internal leadership to determine case types and volumes appropriate for referral
• Track, report, and manage referral performance metrics and contract details
• Build long-term relationships rooted in trust, professionalism, and mutual success
• Work closely with the Operations, Intake, and Legal teams to ensure seamless case handoffs
• Role may include other relevant duties as assigned

Skills

Business Development

Partnerships

Contract Negotiation

Communication

Organization

Field Work

Job description

The Strategic Partnerships Operations Lead will take the lead in identifying, developing, and managing relationships with law firms across California and beyond. This individual will serve as the primary point of contact for referral partnerships, negotiating case-sharing agreements and ensuring alignment with DK Law’s standards of quality, ethics, and client care.

This is a hands-on, relationship-driven role that combines business development, negotiation, and operational understanding. You’ll be both in the field and in our Costa Mesa HQ, representing the firm with professionalism, confidence, and a deep understanding of the personal injury workflow.

What You Will Do

• Identify and engage law firms suitable for referral partnerships
• Negotiate referral contracts and case-sharing agreements with clear fee structures and performance standards
• Represent DK Law in meetings, networking events, and industry functions to expand referral pipelines
• Maintain ongoing communication with partner firms to ensure quality and compliance on shared cases
• Collaborate with internal leadership to determine case types and volumes appropriate for referral
• Track, report, and manage referral performance metrics and contract details
• Build long-term relationships rooted in trust, professionalism, and mutual success
• Work closely with the Operations, Intake, and Legal teams to ensure seamless case handoffs
• Role may include other relevant duties as assigned.

What We’re Looking For

• 3–5 years of experience in business development, partnerships, or client relations—preferably in a law firm or legal services environment
• Knowledge of personal injury workflows and terminology (strongly preferred)
• Proven negotiation and contract-management skills
• Excellent communication and interpersonal abilities; able to influence with professionalism and tact
• Highly organized and able to manage multiple relationships and agreements at once
• Comfortable working both in-office and in the field (approximately 50/50 split)
• Self-motivated, persuasive, and driven to build lasting partnerships

Ideal Candidate Strengths

• Professional, confident, and articulate in communication
• Strong closer with high emotional intelligence
• Strategic thinker who can balance business growth with ethical standards
• Skilled at navigating law firm dynamics and adapting to various communication styles

Compensation

This is a full-time, exempt position with a base salary range of $80,000–$90,000, commensurate with experience. Additional performance-based incentives may be available based on referral outcomes and firm growth metrics.

Benefits

• Firm-paid medical, dental, vision, and life insurance after 60 days
• 401(k) with 3% company match after 1 year
• 2 weeks of PTO after 90 days
• Access to our state-of-the-art on-site gym
• Career pathing and development opportunities
• A passionate, driven team that actually enjoys working together

Schedule

• Monday – Friday
• 8-hour shift
• Primarily in-office with regular off-site meetings

Equal Opportunity Employer Statement

The Company is an equal opportunity employer and considers all qualified applicants without regard to any characteristic protected under applicable federal, state, and/or local law or ordinance, including, without limitation, race, color, religion, creed, sex, gender, gender identity, gender expression, pregnancy, childbirth, breastfeeding or related medical conditions, marital status, registered domestic partner status, family-care status, veteran status, military status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information, or sexual orientation.