Strategic Partnerships Manager – Growth & Guest Experience

Family Entertainment Group; Itasca (IL); On-site; USD 90,000 - 130,000; Full time

Job summary

Family Entertainment Group (FEG) seeks a Strategic Partnerships Manager to own the day-to-day commercial relationship for key partner brands, translating strategy into disciplined execution across locations. You will drive same-store sales growth, manage pricing and promotions, and collaborate with operations, marketing, and analytics to deploy a proven commercial model at new openings.

The role demands 5+ years in brand management or partner-facing strategy, strong relationship skills, and a

Qualifications

• 5+ years in a commercial or partner-facing strategy role.
• Experience owning P&L-adjacent metrics and driving growth.
• Experience managing external partner relationships at operating level.

Responsibilities

• Develop deep knowledge of partner philosophy, priorities, and brand standards.
• Understand guest behavior and how experiences deliver brand promises.
• Track promotional calendars, pricing, and merchandising for fit with FEG offerings.
• Build trusted relationships with partner stakeholders below C-suite level.
• Identify opportunities (pricing, packaging, promotions) with clear path to growth.
• Collaborate with operations, marketing, and analytics to design initiatives.
• Monitor location performance, diagnose underperformance, and adjust quickly.
• Report on sales and initiatives; inform forward-looking recommendations.
• Develop go-to-market plans for new locations with commercial readiness.
• Execute initiatives end-to-end; manage multiple streams across footprint.
• Suggest innovative ideas that scale across locations and pilots.
• Cooperate with LEADER framework components: learn, energize, accountability.

Skills

Commercial acumen

Relationship building

Project management

Data-driven decisions

Education

Bachelor's degree in business/marketing

Job description

Family Entertainment Group (FEG) seeks a Strategic Partnerships Manager to own the day-to-day commercial relationship for key partner brands, translating strategy into disciplined execution across locations. You will drive same-store sales growth, manage pricing and promotions, and collaborate with operations, marketing, and analytics to deploy a proven commercial model at new openings.

The role demands 5+ years in brand management or partner-facing strategy, strong relationship skills, and a