Strategic Partnerships & Client Relations Director

McKesson’s Corporate; Northern (KY); Hybrid; USD 140,000 - 190,000; Full time

Job summary

Sarah Cannon Research Institute (SCRI) is seeking a Director, Partnerships and Client Relationships to lead strategic client engagement and governance across pharma and strategic partners. This US-based remote role requires overseeing executive interactions and driving retention and growth while coordinating across SCRI, McKesson, HCA Healthcare, and external stakeholders.

The position emphasizes relationship health, cross-functional collaboration, and the ability to resolve escalated issues

Qualifications

• Minimum Bachelor's Degree in related field.
• Thorough understanding of the oncology clinical trial ecosystem and partner operations.
• Experience in SMO, CRO, or pharma/biotech environments preferred.
• Client relations and account management experience with target achievement.

Responsibilities

• Oversee strategic engagement across priority partner and pharma accounts.
• Develop governance, engagement, and communication frameworks.
• Monitor partner performance, risks, opportunities, and satisfaction.
• Lead executive-level issue resolution and portfolio reviews.
• Manage client relationship teams for scalable partner support.
• Leverage data and insights to strengthen partnerships and growth.

Skills

Client relations

Account management

Business development

Sales experience

Education

Bachelor's Degree in related field

Job description

Sarah Cannon Research Institute (SCRI) is seeking a Director, Partnerships and Client Relationships to lead strategic client engagement and governance across pharma and strategic partners. This US-based remote role requires overseeing executive interactions and driving retention and growth while coordinating across SCRI, McKesson, HCA Healthcare, and external stakeholders.

The position emphasizes relationship health, cross-functional collaboration, and the ability to resolve escalated issues