Strategic Ops & Governance Manager

Bank of America Corporation; Atlanta (GA); On-site; USD 110,000 - 160,000; Full time

Job summary

Bank of America Corporation seeks a senior Manager to lead a portfolio of strategic initiatives aligned to CFO, COO execution, and governance priorities. You will partner with COE, HR, and leadership to drive employee experience, governance, and organizational effectiveness while delivering actionable plans and measurable outcomes.

This role requires advanced communication skills, strong business acumen, and the ability to influence across a highly matrixed organization.

Qualifications

• 5+ years of experience in business management, strategy, project/program management, operations, consulting, or related disciplines.
• Proven ability to lead complex initiatives and deliver results in a large, matrixed organization.
• Strong executive communication and presentation skills with demonstrated experience preparing materials for senior leaders.
• Ability to influence stakeholders across multiple functions and levels without direct authority.
• Experience driving organizational change, process improvement, and operational excellence initiatives.
• Strong analytical, problem‑solving, and decision‑making skills.
• Demonstrated success managing multiple priorities in a fast‑paced environment.
• Proven ability to build effective relationships and partnerships across diverse stakeholder groups.
• Advanced PowerPoint and Excel proficiency.

Responsibilities

• Lead a portfolio of strategic initiatives aligned to CFO COO & Governance priorities, translating executive objectives into actionable plans and ensuring successful delivery of business outcomes
• Serve as a trusted advisor to senior leadership, providing strategic insights, recommendations, and decision support while driving alignment, accountability, and execution across the organization
• Drive business management activities, including workforce planning, governance routines, leadership forums, organizational effectiveness initiatives, and operational priorities
• Partner across leadership teams, Centers of Excellence, Human Resources, Operational Excellence, and stakeholders to foster collaboration, influence decision‑making, and advance shared organizational objectives
• Lead employee experience and organizational effectiveness initiatives, utilizing employee feedback and workforce insights to develop and implement action plans that strengthen engagement, inclusion, and overall effectiveness
• Champion operational excellence and transformation efforts through process optimization, standardization, automation, and continuous improvement initiatives that enhance efficiency, scalability, and business performance
• Develop executive‑level communications, presentations, and reporting, synthesizing complex information, data, and insights into clear, compelling recommendations for senior leadership and key stakeholders
• Establish and maintain effective governance and execution frameworks, proactively identifying risks, dependencies, and opportunities while driving accountability and successful change adoption across multiple workstreams

Skills

Strategic Leadership

Business Management

Organizational Effectiveness

Employee Experience

Executive Communications

Stakeholder Management

Operational Excellence

Process Optimization

Workforce Planning

Governance & Executive Support

Data Analytics & Reporting

Organizational Influence

Cross-Functional Leadership

Automation & Transformation

Education

Bachelor's degree or equivalent experience

Job description

Bank of America Corporation seeks a senior Manager to lead a portfolio of strategic initiatives aligned to CFO, COO execution, and governance priorities. You will partner with COE, HR, and leadership to drive employee experience, governance, and organizational effectiveness while delivering actionable plans and measurable outcomes.

This role requires advanced communication skills, strong business acumen, and the ability to influence across a highly matrixed organization.