Strategic Operations Manager, Student Success

FHLB Des Moines; Seattle (WA); On-site; USD 102,000 - 119,000; Full time

Job summary

University of Washington seeks a Manager of Administration & Operations for the Office of Student Academic Success and First Year Pre-Major Program. This role aligns strategies with senior leadership, oversees day-to-day operations, and coordinates cross-campus initiatives to advance student success.

The position manages budgets, HR processes, and program projects, partnering with Academic Affairs, Finance, HR, and IT to ensure compliant, efficient operations.

Qualifications

• Bachelor’s degree in business, accounting, finance, or related field.
• Experience managing daily operations including financial and budget, HR, project and organizational management.
• Strong administrative skills including event planning, marketing and communication, HR, and project management.

Responsibilities

• Provide leadership and oversight for day-to-day administrative and operational functions supporting OSAS/FYPP.
• Independently manage a broad range of operational activities and advise unit leadership on administrative matters.
• Lead implementation of strategic priorities established by the AVC and leadership team and coordinate operational activities.
• Develop, implement, and evaluate administrative processes, workflows, and procedures to improve efficiency and service delivery.
• Interact with campus partners (Academic Affairs, Finance, HR, Procurement, Facilities, IT, Advancement) as primary administrative liaison.
• Coordinate planning and execution of leadership meetings, retreats, UW Bothell Data Summit, and other initiatives.
• Manage administrative aspects of recruitment, hiring, onboarding, and organizational changes with HR.
• Maintain systems for records management, internal communications, documentation, and compliance.

Skills

Budget management

Financial analysis

Administrative skills

Event planning

Communication

Education

Bachelor's degree in business, accounting, finance, or related field

Master’s degree in business, accounting, finance or related field

Tools

Workday

Job description

University of Washington seeks a Manager of Administration & Operations for the Office of Student Academic Success and First Year Pre-Major Program. This role aligns strategies with senior leadership, oversees day-to-day operations, and coordinates cross-campus initiatives to advance student success.

The position manages budgets, HR processes, and program projects, partnering with Academic Affairs, Finance, HR, and IT to ensure compliant, efficient operations.