Strategic Operations Leader for Enterprise Execution

American University; Spartanburg (SC); Hybrid; USD 140,000 - 155,000; Full time

Job summary

American University is seeking a Senior Director of Strategic Operations to serve as a strategic advisor to the COO. The role focuses on establishing operating cadence, planning frameworks, and measurable performance across WAMU and university operations.

The position drives enterprise initiatives, aligns executive leadership, and ensures accountability while balancing strategic thinking with tactical execution in a hybrid work environment.

Qualifications

• Bachelor's degree or equivalent required; 8-10 years of relevant experience.
• Master's degree preferred; 10+ years of relevant experience is a plus.
• Experience advising executive leadership and leading enterprise initiatives.
• Strong ability to translate strategy into actionable plans and governance.
• Proficiency with project and portfolio management tools (Asana, Smartsheet, Monday.com).

Responsibilities

• Lead development and execution of enterprise strategic initiatives tied to the Operating Plan.
• Partner with executive leadership to translate strategy into execution plans with governance.
• Design and continuously improve the enterprise framework for priorities and interdependencies.
• Orchestrate the operating rhythm: planning, reviews and executive reporting.
• Coach leaders in strategic execution, accountability, and cross-functional collaboration.
• Develop enterprise performance metrics and drive continuous improvement.

Skills

Executive communication

Strategic thinking

Analytical skills

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Master's degree

Tools

Asana

Smartsheet

Monday.com

Job description

American University is seeking a Senior Director of Strategic Operations to serve as a strategic advisor to the COO. The role focuses on establishing operating cadence, planning frameworks, and measurable performance across WAMU and university operations.

The position drives enterprise initiatives, aligns executive leadership, and ensures accountability while balancing strategic thinking with tactical execution in a hybrid work environment.