Strategic Operations Leader for Advisor Experience

Florida Financial Advisors; Tampa (FL); On-site; USD 150,000 - 230,000; Full time

Job summary

Florida Financial Advisors seeks an Executive Director of Operations to drive the operational engine of a premier insurance and financial services organization. You will oversee Licensing, Contracting, Compliance, Recruiting, Onboarding, and Finance operations, partnering with the C-suite to execute strategic initiatives.

The ideal candidate has 10+ years of senior leadership in large-scale operations, deep securities and insurance industry knowledge, and a proven ability to develop leaders,

Qualifications

• Minimum 10 years of executive or senior leadership experience leading large operational teams.
• Active FINRA securities licenses required (Series 7 and 24 or 26 preferred; additional registrations are a plus).
• Deep experience within the securities and insurance industries.
• Extensive knowledge of licensing, contracting, compliance, recruiting, onboarding, compensation, finance and accounting, and operational support.
• Demonstrated success leading operational teams within a high-growth organization.
• Strong financial, analytical, organizational, and project management skills.
• Exceptional communication, leadership, coaching, and relationship-building abilities.

Responsibilities

• Lead, coach, mentor, and develop managers and operational teams across the organization.
• Oversee Licensing, Contracting, Compliance Operations, Recruiting Operations, Onboarding, Compensation Administration, Advisor Support, Finance & Accounting, and General Operations.
• Ensure compliance with FINRA, SEC, state insurance regulations, and carrier requirements.
• Partner with executive leadership to execute operational initiatives that support the company's strategic objectives.
• Maintain and monitor departmental KPIs, scorecards, and performance metrics to ensure accountability and continuous operational excellence.
• Foster collaboration and consistency across all operational departments while ensuring existing processes are executed effectively.
• Lead cross-functional initiatives that improve communication, execution, and advisor experience.
• Manage departmental budgets, staffing plans, and succession planning.
• Serve as the operational liaison between the Home Office and Executive Leadership Team.
• Deliver an exceptional advisor experience from recruitment through ongoing operational support.
• Foster a culture of servant leadership, accountability, urgency, professionalism, and continuous improvement.

Skills

Executive leadership

Strategic planning

Team coaching

Operations management

Financial analysis

Regulatory knowledge

Communication skills

Cross-functional leadership

Education

Bachelor's degree

MBA preferred

Tools

CRM systems

Licensing platforms

Contracting systems

Compliance platforms

Job description

Florida Financial Advisors seeks an Executive Director of Operations to drive the operational engine of a premier insurance and financial services organization. You will oversee Licensing, Contracting, Compliance, Recruiting, Onboarding, and Finance operations, partnering with the C-suite to execute strategic initiatives.

The ideal candidate has 10+ years of senior leadership in large-scale operations, deep securities and insurance industry knowledge, and a proven ability to develop leaders,