Strategic Operations Lead — Growth & Analytics

Fay; New York (NY); On-site; USD 165,000 - 190,000; Full time

Job summary

Fay, located in New York City, is looking for a Business Operations professional to drive strategic insights and operational efficiency. This role involves a strong analytical approach to manage patient and provider operations in a dynamic healthtech environment.

The ideal candidate has 5-7 years of experience in business operations, strong analytical skills, and the ability to work across functions. The compensation range is $165,000 — $190,000.

Qualifications

• 5–7 years in business operations or similar roles at a high-growth startup.
• Strong analytical skills with experience directly working with data.
• Proven ability to own metrics in a fast-paced environment.

Responsibilities

• Partner with teams to generate insights on cohorts and reduce churn.
• Conduct market analysis to inform clinical positioning.
• Own weekly metrics reviews and track performance.

Skills

Business operations

Analytical skills

Cross-functional execution

Communication skills

Education

MBA preferred

Tools

SQL

Job description

Fay, located in New York City, is looking for a Business Operations professional to drive strategic insights and operational efficiency. This role involves a strong analytical approach to manage patient and provider operations in a dynamic healthtech environment.

The ideal candidate has 5-7 years of experience in business operations, strong analytical skills, and the ability to work across functions. The compensation range is $165,000 — $190,000.