Strategic Operations Executive: Culture, Systems & Growth

ISHE; Northern (KY); Hybrid; USD 120,000 - 160,000; Full time

Job summary

CFLeads is seeking a Chief Operating Officer to steward internal operations, translate strategy into actionable plans, and align cross-departmental activities with the organization’s mission. The role partners with the President/CEO to drive accountability, performance, and a healthy workplace culture across governance, finance, technology, and talent systems.

The COO will lead enterprise-wide initiatives, manage risk, and ensure operational continuity, collaborating with leadership to enhance

Responsibilities

• Model integrity, accountability, and inclusivity.
• Serve as trusted partner to President/CEO to support learning and cross-department cohesion.
• Represent CFLeads professionally to internal and external audiences.
• Act on behalf of the President to ensure continuity.
• Foster cross-functional collaboration via transparent communications.
• Steward day-to-day internal operations and align with priorities.
• Translate strategic plan into annual work plans and metrics.
• Lead enterprise-wide initiatives to improve collaboration and efficiency.
• Maintain ongoing communication with the President on operational and risk matters.
• Develop and improve policies and workflows.
• Foster accountability and excellence culture.
• Lead execution of board-approved policies.
• Support internal communications and change management.
• Support governance and accountability.
• Design strategies for culture that values trust and accountability.
• Oversee HR and talent systems.
• Support executives in goal setting and performance reviews.
• Ensure compensation and benefits practices.
• Promote inclusive, high-performing culture.
• Support leadership development and performance management.
• Ensure staff are equipped and supported.
• Provide budgeting and financial planning leadership.
• Collaborate with finance for accurate financial processes.
• Oversee technology systems, cybersecurity, data management.
• Ensure systems support growth.
• Lead tech planning and modernization.
• Ensure stewardship of resources with CEO.
• Oversee risk management and legal coordination.
• Ensure policies and systems are current and applied.
• Oversee performance metrics and dashboards.
• Support cross-functional leadership as needed

Job description

CFLeads is seeking a Chief Operating Officer to steward internal operations, translate strategy into actionable plans, and align cross-departmental activities with the organization’s mission. The role partners with the President/CEO to drive accountability, performance, and a healthy workplace culture across governance, finance, technology, and talent systems.

The COO will lead enterprise-wide initiatives, manage risk, and ensure operational continuity, collaborating with leadership to enhance