Strategic Operations Director — Culture, Safety & Service

Verde Clean; Lebanon (IN); Vor Ort; USD 110.000 - 150.000; Vollzeit

Zusammenfassung

Verde seeks an Operations Director to lead and standardize operational processes across sites, driving consistency, efficiency, sustainability, and service excellence. You will translate strategic vision into actionable plans, develop teams, and ensure superior customer experiences in a fast-paced environment.

This role emphasizes safety, culture, and continuous improvement, with a focus on mentoring managers and building high-performing teams aligned to Verde's mission.

Qualifikationen

• Minimum of 7 years of progressive operations leadership experience.
• Experience in janitorial, facilities, or service-based industries.
• Bilingual skills preferred: English and Spanish (reading, writing, and speaking).
• GMP experience is a huge plus.
• Strong understanding of operational processes, workforce planning, and service delivery models.
• Excellent leadership, communication, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.

Aufgaben

• Proactively identify, assess, and mitigate safety and security risks across all sites.
• Conduct routine safety inspections and implement corrective actions when needed.
• Investigate incidents, accidents, and near misses while ensuring timely documentation and follow-through.
• Partner with the EHS team to reinforce safety initiatives and ensure compliance across locations.
• Promote a strong culture of safety through accountability, awareness, and training.
• Oversee daily operations by coordinating schedules, allocating resources, and setting priorities.
• Coach, mentor, and develop managers and emerging leaders to support growth and succession planning.
• Drive employee engagement through recognition, collaboration, and culture-building initiatives.
• Foster open communication, accountability, and continuous improvement across teams.

Kenntnisse

Leadership

Operations management

People development

Safety

Customer service

Communication

Problem-solving

Tools

Microsoft Office

Jobbeschreibung

Verde seeks an Operations Director to lead and standardize operational processes across sites, driving consistency, efficiency, sustainability, and service excellence. You will translate strategic vision into actionable plans, develop teams, and ensure superior customer experiences in a fast-paced environment.

This role emphasizes safety, culture, and continuous improvement, with a focus on mentoring managers and building high-performing teams aligned to Verde's mission.