Strategic Operations Director

People Talent Acquisition

San Juan (PR)

On-site

USD 150,000 - 210,000

Full time

14 days+

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Job summary

People Talent Acquisition seeks a Director of Operations to serve as the primary operational integrator translating corporate strategy into profitable execution. Lead maintenance, engineering, planning, logistics, and plant operations to maximize efficiency and asset utilization across multiple business units.

The role requires 10+ years in manufacturing operations, strong financial management, and fluency in English and Spanish.

Qualifications

Bachelor’s degree in Engineering, Sciences, or related field.
10+ years of experience managing manufacturing plant operations.
Experience in financial management, project management, and preventive/predictive maintenance.
Experience in manufacturing, preferably in food or regulated environments.
Experience in supply chain, logistics, and managing multiple business units.
Experience in unionized environments and collective bargaining management.
Operational Excellence certifications preferred (Lean/Kaizen/Quality/Food Safety).
Fluency in Spanish and English.
Willingness to travel and work nights/weekends.
Proficient with MS Office; SAP experience preferred.

Responsibilities

Design and lead an integrated operating model across Maintenance & Engineering, Operations, Planning, and Logistics to maximize efficiency.
Ensure consistent execution of plant operations, maintenance, logistics, and distribution.
Define, implement, and monitor the operational strategy aligned with corporate objectives.
Translate business strategy into concrete, measurable, and sustainable operational plans.
Develop and manage high-impact operational budgets.
Control and optimize the operational cost structure.
Make decisions based on financial analysis, productivity, and performance.
Ensure production, inventory, and distribution are aligned with business demand.
Guarantee supply chain efficiency and resilience.
Ensure optimal inventory levels and on-time delivery performance.
Develop a high-performance operational organization with clear roles, metrics, and accountability.
Identify, develop, and retain key talent to ensure continuity and succession.
Lead effectively in unionized environments, ensuring labor stability and compliance with collective bargaining agreements.
Promote a culture of discipline, responsibility, safety, and continuous improvement.
Ensure full compliance with regulatory, quality, and industrial safety standards.
Manage operational risks that may impact business continuity or reputation.
Establish robust operational controls and continuous monitoring systems.
Monitor operational performance through KPIs and strategic metrics.
Present periodic executive reports to senior management on results, deviations, and action plans.
Make timely corrective decisions based on data and operational trends.
Act as a strategic bridge between Operations and key areas: Sales, Finance, HR, IT, and Quality.
Align operational execution with corporate strategy.
Perform other duties or functions incidental to the role or assigned by the General Manager and/or any other authorized company officer.