Strategic OEM Account Manager

MSC Industrial Direct Co., Inc.; Flanders (NJ); On-site; USD 66,000 - 74,000; Full time

Job summary

MSC Industrial Direct Co., Inc. is seeking an OEM Account Manager to provide a service-oriented sales interface with consultants, end users, and internal teams in Holtsville, NY or Flanders, NJ.

You will promote products and align with AIS sales objectives, emphasizing customer focus, proactive communication, and multi-tasking to drive revenue. The role requires exceptional communication, relationship-building, sense of urgency, and the ability to navigate processes to satisfy business

Qualifications

• Bachelor's degree or minimum five years of Industrial Distribution Inside Sales experience.
• Must be a master communicator in all aspects, in person, written and verbally.
• Ability to persuade, convince, clarify and determine what is needed to make the sale.
• Be agile and adept at negotiations, being mindful of the bottom line as well as securing the relationship and the sale.
• Skilled at organizing tasks, prioritizing time while being keenly aware of deadlines and the sales pipeline.
• Have fine-tuned analytical skills to evaluate problems and challenges and develop solutions, having a determined and get to yes outcome.
• Must be skilled and experienced using all Microsoft Office applications, with an emphasis on Excel and Outlook.

Responsibilities

• Acts as the key interface between the customer and internal departments to coordinate activities between the customers, sales and other functional areas of the business to meet organizational goals and ensure timely and accurate order shipments.
• Enhances sales and provides resolution to questions from key customer decision makers, specifiers, engineers and suppliers through the application of product knowledge and coordination of external and internal resources.
• Ensures the integrity and growth of the gross margin performance of the aligned customers and leads growth-focused initiatives in this space with senior sales leaders.
• Verifies and enters purchase orders, VMI and EDI orders, tracks errors and initiates preventive steps, handles cancellations, debits and credits.
• Expedites orders to improve delivery times and monitors past due orders.
• Maximizes ERP system tooling integration into daily activities across the company.
• Identifies, documents, evaluates, and disposition of non-conforming products and services.
• Collaborates with Regional Sales Managers on necessary strategic sales approaches.
• Enters new customer data and updates changes to existing or new accounts in the corporate TdF database.
• Quotes products for customers and communicates brand identity and corporate position.
• Provides timely product information including pricing and lead times following AIS policy.
• Visits customer and supplier locations; attends trade shows as required.

Skills

Master communicator

Negotiation

Task organization

Analytical skills

Microsoft Excel

Microsoft Outlook

Education

Bachelor's degree

Tools

Excel

Outlook

Job description

MSC Industrial Direct Co., Inc. is seeking an OEM Account Manager to provide a service-oriented sales interface with consultants, end users, and internal teams in Holtsville, NY or Flanders, NJ.

You will promote products and align with AIS sales objectives, emphasizing customer focus, proactive communication, and multi-tasking to drive revenue. The role requires exceptional communication, relationship-building, sense of urgency, and the ability to navigate processes to satisfy business