OEM Account Manager: Strategic Partnerships & Growth

MSC Industrial Direct Co.,Inc.; Holtsville (NY); On-site; USD 66,000 - 74,000; Full time

Job summary

MSC Industrial Direct Co.,Inc. in Holtsville, NY is seeking an OEM Account Manager to deliver sales service and promote products in alignment with AIS objectives. The role demands top-notch communication, multi-tasking, and the ability to build and maintain relationships with customers, consultants, and suppliers.

You will coordinate with internal teams, manage orders and ERP/EDI processes, and drive gross margin growth while aligning with strategic sales initiatives and regional managers.

Qualifications

• Bachelor's degree or minimum five years of Industrial Distribution Inside Sales experience.
• Strong communication skills across in-person, written and verbal channels.
• Able to persuade, clarify, and close sales while maintaining relationships.
• Skilled in negotiating and managing sales pipelines and deadlines.
• Analytical thinker capable of problem solving and solution finding.
• Proficient with Microsoft Office, especially Excel and Outlook.
• Familiar with blueprint reading and adapting to business changes.

Responsibilities

• Act as the primary interface between customers and internal departments to coordinate orders.
• Enhance sales by addressing questions from decision makers and coordinating resources.
• Protect gross margin and lead growth initiatives in collaboration with sales leadership.
• Verify purchase orders and orders (VMI/EDI), track errors, and manage changes.
• Expedite orders to meet delivery targets and monitor overdue items.
• Integrate ERP tools into daily activities and processes.
• Assist in identification, documentation, and disposition of non-conforming products.
• Collaborate with Regional Sales Managers on strategic approaches.
• Enter new customer data and update existing accounts in the corporate database.
• Quote products and communicate pricing and lead times to customers.
• Share brand identity and corporate position with customers and suppliers.
• Respond to product inquiries promptly following AIS policy.
• Visit customer and supplier locations and attend trade shows as needed.
• Support ISO compliance and participate in periodic training.

Skills

Master communicator

Sales negotiation

Organizational skills

Analytical thinking

Persuasion

Deadline awareness

Blueprint reading

Education

Bachelor's degree

Five years inside sales experience

Tools

Microsoft Office

Excel

Outlook

Job description

MSC Industrial Direct Co.,Inc. in Holtsville, NY is seeking an OEM Account Manager to deliver sales service and promote products in alignment with AIS objectives. The role demands top-notch communication, multi-tasking, and the ability to build and maintain relationships with customers, consultants, and suppliers.

You will coordinate with internal teams, manage orders and ERP/EDI processes, and drive gross margin growth while aligning with strategic sales initiatives and regional managers.