Strategic Marketing Operations Program Lead

Starkey Hearing Technologies; Eden Prairie (MN); On-site; USD 65,000 - 74,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with company match

Life and short-term disability保险

Paid time off and holidays

Job summary

Starkey Hearing Technologies seeks a highly organized Marketing Operations Program Manager to lead marketing operations from project kickoff through final release. You will partner with Product Marketing, Creative, Product Management, and Operations to design program plans, procedures, and execution for marketing while handling asset tracking and regulatory compliance.

The role emphasizes project planning for marketing operations, windchill release plans, and cross-functional asset management.

Qualifications

• 3–5 years of professional project management or program management experience in healthcare marketing environment.
• 1–3 years of change management experience with internal regulatory, legal and/or compliance teams.
• Intermediate to Advanced Excel experience required.

Responsibilities

• Create and maintain documentation, playbooks, training materials, and SOPs for marketing operations.
• Track program deliverables and identify roadblocks; conduct check-ins with internal/external partners.
• Manage marketing operations program materials and ensure compliant product launches.
• Plan regulatory reviews and check-ins for print and digital marketing material.
• Analyze data; identify pain points; drive process improvements and cross-team execution.
• Input and manage SOWs, contracts, purchase orders, and Oracle part numbers; liaise with accounting and procurement.

Skills

Project management

Change management

Cross-functional collaboration

Excel

Adobe Acrobat Pro

Regulatory awareness

Documentation / SOP creation

Process improvement

Education

Bachelor's degree

Tools

Windchill

Oracle

Job description

Starkey Hearing Technologies seeks a highly organized Marketing Operations Program Manager to lead marketing operations from project kickoff through final release. You will partner with Product Marketing, Creative, Product Management, and Operations to design program plans, procedures, and execution for marketing while handling asset tracking and regulatory compliance.

The role emphasizes project planning for marketing operations, windchill release plans, and cross-functional asset management.