Strategic Marketing & Customer Programs Specialist

Priority Dispatch Corp.; Wilsonville, Northern (OR, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Mitchell Lewis & Staver (MLS) is seeking a Marketing & Customer Programs Specialist in Wilsonville, OR to execute customer programs, supplier partner initiatives, promotions, events, and recurring marketing activities. The role collaborates with marketing leadership to coordinate communications, timelines, materials, and vendors, with increasing ownership over programs as knowledge grows.

The ideal candidate has 0-3 years in marketing/coordination, strong organizational and writing skills,

Qualifications

• Bachelor’s degree preferred, or equivalent combination of education and relevant experience.
• 0-3 years of relevant experience in marketing, communications, program coordination, events, project coordination, or a related area.
• Strong organizational skills with the ability to manage multiple projects, deadlines, stakeholders, and details.
• Strong written and verbal communication skills, with the ability to create and refine customer-facing and internal business materials.
• High degree of digital fluency, including proficiency with common business applications and comfort using AI-enabled tools to research, organize, draft, refine, and accelerate execution.
• Comfortable coordinating with supplier partners, vendors, service providers, and customers in a professional manner.
• Ability to obtain quotes, evaluate alternatives, manage deliverables, and track basic program spending and performance measures.
• Ability to travel approximately 2-3 times per year as needed for customer events and programs.

Responsibilities

• Coordinate MLS-owned customer programs, including the MLS Advantage Program, from initial coordination through completion.
• Coordinate supplier partner programs, promotions, and initiatives that create value for MLS customers and support their success.
• Work with supplier partners to identify available programs, marketing resources, content, and other opportunities and translate them into relevant activities for MLS customers.
• Coordinate timelines, communications, materials, resources, participant information, fulfillment, and follow-up required to execute MLS and supplier-sponsored programs.
• Serve as a dependable coordination point between MLS teams, supplier partners, vendors, and other stakeholders involved in program execution.
• Track participation, results, and key program details, providing useful feedback while developing ownership of recurring programs and activities.
• Maintain and execute the recurring marketing calendar, incorporating MLS initiatives, supplier partner programs, promotions, events, and customer communications.
• Coordinate a light social media calendar, including development, scheduling, and publishing of content.
• Support a regular customer email cadence, including drafting, coordination, scheduling, and basic performance measurement.
• Develop first drafts of customer communications, promotional materials, presentations, and other marketing content.
• Coordinate internal, supplier, and other review and approval processes while keeping projects moving toward completion.
• Coordinate the planning and execution of customer events, trips, promotions, and other experiences, including supplier partner participation when appropriate.
• Manage event logistics, schedules, communications, vendors, merchandise, materials, and other details required for successful execution.
• Support on-site execution for select events, with approximately 2-3 trips annually.

Skills

Marketing coordination

Event planning

Project management

Vendor management

Communications

Social media

AI tools

Education

Bachelor's degree

Tools

AI tools

Job description

Mitchell Lewis & Staver (MLS) is seeking a Marketing & Customer Programs Specialist in Wilsonville, OR to execute customer programs, supplier partner initiatives, promotions, events, and recurring marketing activities. The role collaborates with marketing leadership to coordinate communications, timelines, materials, and vendors, with increasing ownership over programs as knowledge grows.

The ideal candidate has 0-3 years in marketing/coordination, strong organizational and writing skills,