Strategic Major Account Manager

Spectrum Business; Milwaukee (WI); On-site; USD 90,000 - 130,000; Full time

Job summary

Spectrum is seeking a Strategic Major Account Manager to develop tailored business plans and position Spectrum Business as a trusted advisor for voice, video, and data solutions. You will drive long-term account strategies, leverage consultative sales, and guide client growth across enterprise accounts.

In this role, you will coordinate with Sales Engineering, Sales Support, and Marketing to deliver tailored proposals, manage site surveys, and analyze ROI.

Qualifications

• Read, write, speak and understand English
• Demonstrated history of consistently exceeding sales quotas
• Strong understanding of computer networking, LAN and WAN technologies, high-capacity and fiber-connected networks
• Proven product and technical knowledge
• Effective relationship building, networking, negotiation and closing skills
• Quick learner able to apply new knowledge and partner with support resources for account growth
• Valid driver’s license and willingness to travel as needed

Responsibilities

• Achieve or exceed monthly and annual new revenue and renewal quotas through strategic account management and consultative sales
• Conduct proactive needs analyses and execute account strategies in collaboration with the Sales Manager
• Monitor assigned accounts to identify revenue growth opportunities and improve service levels
• Present tailored proposals and facilitatesales presentations to address client business challenges
• Broaden Spectrum Business’s reach by cultivating relationships and securing contract renewals with new and existing contacts
• Qualify new leads, coordinate site surveys and submit return on investment analyses to sales management
• Maintain accurate sales databases to track client information and sales activities
• Collaborate with Sales Engineering, Sales Support and Marketing teams to enhance the client experience
• Attend sales meetings and training sessions to improve sales skills and stay informed on market trends
• Ensure compliance with Spectrum policies to mitigate risks and support account success

Skills

English proficiency

Sales quota achievement

Networking

Technical knowledge

Relationship building

Quick learner

Driver's license

Education

High school diploma or GED

Bachelor’s degree in business-related field

Tools

Salesforce CRM

Microsoft Office Suite

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Ready to build meaningful partnerships and drive strategic growth for complex enterprise clients? As aStrategic Major Account Managerat Spectrum, you will develop tailored business plans, position Spectrum Business as a trusted advisor for voice,videoand data solutions, and guide long-term account strategies. Your consultative approach and relationship-building skills will help clients achieve theirobjectivesand advance Spectrum’s reputation for excellence.

How YouWillMake an Impact

• Achieve or exceed monthly and annual new revenue and renewal quotas through strategic account management and consultative sales
• Conduct proactive needs analyses and execute account strategies in collaboration with the Sales Manager
• Monitor assigned accounts toidentifyrevenue growth opportunities and improve service levels
• Present tailored proposals andfacilitatesales presentations to address client business challenges
• Broaden SpectrumBusiness’sreach by cultivating relationships and securing contract renewals with new and existing contacts
• Qualify new leads, coordinate sitesurveysandsubmitreturn on investment analyses to sales management
• Maintainaccuratesales databases to track client information and sales activities
• Collaborate with Sales Engineering, Sales Support and Marketing teams to enhance the client experience
• Attend sales meetings and training sessions to improve sales skills and stay informed on market trends
• Ensure compliance with Spectrum policies to mitigate risks and support account success

Working Conditions

• Office-based role with regular travelrequiredto client locations within assigned footprint

RequiredQualifications

Education

• High school diploma or equivalent from an accredited organization (GED)

Experience

• 3+ years of sales experience exceeding revenue goals

Skills

• Read, write,speakand understand English
• Demonstrated history of consistently exceeding sales quotas
• Strong understanding of computer networking, LAN and WAN technologies, high-capacityand fiber-connected networks
• Proven product and technical knowledge
• Effective relationship building, networking, negotiation and closing skills
• Quick learner able to apply new knowledge and partner with support resources for account growth
• Valid driver’s license, safe drivingrecordand willingness to travel as needed

Preferred Qualifications

Education

• Bachelor’s degree in a business-related field or equivalent combination of education, training and experience

Experience

• 3+ years of sales experience exceeding revenue goals selling data, voice and video solutions in the telecommunications B2B industry

Skills

• In-depth knowledge of CRM systems such as Salesforce
• Proficiencywith Microsoft Excel, Word,PowerPointand Outlook

SCM267 2026-86760 SCM267 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us

Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you’ll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products.

Grow Your Career Here

We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.